The SHOW comes alive at MGM Resorts International

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

The Reservation Coordinator at Shadow Creek Golf Course is responsible for delivering administrative support to the department. This role ensures that all tasks are executed in alignment with the guest service standards and the policies, practices, and procedures of MGM Resorts International. A key focus of this position is providing exceptional customer service and creating WOW moments for our guests, ensuring an unforgettable experience.

STARTING RATE: $17

THE DAY-TO-DAY:

• Deliver the highest level of customer service to all guests, ensuring a memorable and exceptional experience.

• Manage multi-line phone systems, directing calls to the appropriate staff or department efficiently.

• Assist guests with scheduling tee times, limo reservations, and food and beverage requests, as well as booking, changing, or inquiring about reservations.

• Support Casino Marketing, Casino Hosts, VIP services, and Player’s Club across all properties with any reservations, bookings, or inquiries.

• Prepare customer invoices and process payments promptly and accurately.

• Preform other job-duties as requested.

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays.

• High school diploma, or equivalent.

THE IDEAL CANDIDATE:

• Experience in administrative work, including answering phones and using computers.

• Knowledge of Microsoft Office 365 products, (Word, Excel, etc.)

• Golf knowledge is a plus.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!