THE JOB:

Are you a hard worker that appreciates a fast-paced environment? It is the responsibility of the Casino Cashier Representative to process accurate customer and interdepartmental monetary transactions while providing excellent guest service promoting the MGM Rewards program. By understanding the guests’ unique stories and needs, you will own their experience to create WOW moments and memories that they can carry with them well past their stay with us.

THE DAY-TO-DAY:

• Ensures security of Company assets; including cash, chips, and tokens, during the shift

• Assists guests with all transactional needs within specified guidelines including foreign currencies

• Balances all appropriate banks within the Cage with supervision

• Completes reports or forms accurately

• Proficient in the following duties; including but not limited to, marker payments & issuance, deposits, withdraws, and chip bank duties

• Will assist with Poker and High Limit Cages

• Promote, demonstrates and maintains the highest-level guest services to all guests, escalates guest complaints to the Casino Cage Shift Supervisor

• Respond effectively to guest inquiries related to MGM properties and the local area

• Promote and enroll guests into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program

• Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and procedures

• Understands principles of responsible gaming

• Ensure consistent promotion of GameSense to all guests

• Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft

• Performs other job-related duties as requested.

The IDEAL CANDIDATE:

• At least 21 years of age

• Has a high school diploma or equivalent

• Previous customer service experience, preferably in a resort setting

• Ability to multi-task in a fast-paced environment

• Proficient in the management of cash transactions

• Currently has a NV Gaming license or the ability to obtain one

• Collaborative & detail – oriented

• Possesses basic computer skills

• Ability to work a variety of shifts which may include weekends and holidays

SCHEDULE:

On Call

STARTING PAY RATE:

$17.50 per hour

THE PERKS & BENEFITS:

• Future growth potential within the company

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!