OverviewThe primary responsibility of this position is to learn new skills and demonstrate increasing proficiency in preparation for managing a Big O Tire Store. Responsibilities include controlling costs, managing profitability, training and developing the team of employees, maintaining the appearance of the facilities and ensuring proper operational procedures are followed. Additional responsibilities include handling customer complaint resolution, daily customer interaction, coaching, directing the team, and executing at 100% of the service standard. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Pay: $41,760 - $51,040 a year ResponsibilitiesLearn Big O Tire Manager duties and responsibilities while working directly with Territory Managers, Store Managers, and Assistant ManagersLearn to perform all aspects of store operations including but not limited to shop, sales, office, and managementLearn to promote sales through explaining benefits of services and products to customersLearn to perform vehicle inspections, print vehicle owner’s manual maintenance requirements, and prioritize and promote needed products and services with customers and managementOnce trained, perform all necessary sales duties per company policy and procedure including, but not limited to: proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise Aid in staffing the store with adequate personnel, implement training programs, and execute all company programs, policies, and proceduresRecommend the employment, discipline, wage adjustments, and termination of store personnel and conduct performance evaluations of all employees within the storeLearn to coordinate all aspects of store operations including but not limited to sales, office, and shop managementProvide guidance to staff in the resolution of difficult questions or customer concerns With training manager, conduct weekly store meetings to review safety issues, store policies, procedures, and product information changes as requiredHelp set goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control, and payroll objectivesReview and analyze profit and loss statements, balance sheets, and payroll projections, as well as company P-card reconciliationsMonitor employee productivity in accordance with established policy Ensure maintenance of all accounts receivable and the collection of past due accounts when necessaryLearn to ensure proper documentation, filing, and payments of accounts payable for proper tracking and maximum discountsEnsure prompt and consistent opening and closing of location based on store hours of operationOversee daily cash handling to ensure opening and closing drawers balanceCoordinate and verify bank deposit dailyMaintain and safeguard company facilities and assets, including receiving in the system all assets and orders on the same day they are deliveredConsistently conduct work order reviews for accuracyMaintain accurate inventories through daily spot checks, bi-weekly re-order, and a complete physical inventory at the end of the month, reporting any overage or shortage Complete any necessary reports or provide information to company personnel as directed in a timely mannerProcess all adjustmentsVerify all employee purchases, refunds, and customer satisfaction expendituresRecommend and implement merchandising, advertising, and promotions to effectively market productMaintain internal and external store appearance to comply with Big O Tires standardsUtilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectationsAdhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operationsEnsure proper work schedule is followed and adhere to proper clocking procedures to accurately reflect hours workedMaintain timely and professional communication with management, employees, vendors and customers.Keep supervisor informed of any maintenance problems and/or any issues that need attentionProperly train new employees and develop the skills of the teamClean facilities, tools and equipment and stock shelvesComplete all required training in a timely mannerOther duties as assigned Job RequirementsLegal authorization to work in the United States of America18 years of age or olderValid driver’s license for travel between training locationsReliable transportation to workAvailability to work holidays, weekends, and after regular business hours as neededAbility to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryAbility to exchange accurate information with customersPreparedness to travel overnight up to five days per yearWillingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsCapability to safely operate automatic and manual transmission vehiclesWillingness to comply with Personal Protection Equipment (PPE) regulationsVision, hearing, speech, and the ability to detect odors is essentialAbility to remain in a stationary position (standing and/or driving) for up to nine hours per shiftAbility to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check Preferred SkillsHigh school diploma or GED equivalentThree years or more of experience in the retail or sales industriesOne year or more as a member of the Big O Tires teamReadiness to work both independently and in a team environment Capability to work at a fast paceAbility to effectively lead and motivate a teamStrong verbal communication skillsSales abilities Enthusiastic personalityStaminaAbility to prioritize and plan work activities using time efficientlyManagement of multiple tasks and projectsAbility to perform detail work with accuracy