Mexican American Opportunity Foundation

Job Description

Position:Co-Location Specialist

Program: CalWORKs Stage 1 Program (Los Angeles County)

Salary: $20.00 - $21.00 Hourly

FLSA Status:Non-exempt (40 hours per week)

Supervised by:Program Director and Program Supervisor

GENERAL SUMMARY

The Co-Location Specialist will be responsible for certifying the eligibility of Stage 1 CalWORKs participants. The Co-Location Specialist will be responsible for providing counseling, child care and supportive service referral to CalWORKs participants at the Department of Public Social Services (DPSS). The Co-Location Specialist will represent MAOF and all other APP R&R offices within L.A. County at the location(s) assigned with DPSS and will perform duties in compliance with Department of Publics Social Services Stage 1 Contract, Statement of Work.

RESPONSIBILITIES AND DUTIES:

• Certify eligibility of CalWORKs? parents via CalSAWs, process ST1-01/Child Care Requests and Enhanced Referrals for child care services.
• Within set timelines as indicated in the CalWORKs Statement of Work, conduct child care orientation to CalWORKs? participants as mandated by the CalWORKs Stage 1 contract.
• Provide counseling, child care information and supportive services referrals to CalWORKs participants at the DPSS office.
• Inform CalWORKs participants about required provider documentation for licensed and licensed exempt provider.
• Maintain appropriate log of ST1-01/ Child Care Request forms directly received from DPSS staff and CalWORKs participants including ST1-01/ Child Care Request forms forwarded to different APP/R&R agency.
• Forward ST1-01/ Child Care Request forms to the main office on a daily basis and in a timely manner.
• Ensure that educational materials are available in the lobby for each respective DPSS Co-Location site.
• Act as liaison for unit members at the DPSS office as needed.
• Follow-up with parent to ensure that the enhanced referral was given and child care arrangements were made.
• Answer incoming calls promptly and with proper phone etiquette.
• Responsive to emails/texts/phone calls, timely.
• Contact parent-selected provider and inform them about the childcare process.
• Input all pertinent data on parent, child(ren) and provider in the MAOF database.
• Request proper documentation for licensed and licensed-exempt providers.
• Act as back-up for other CalWORKs Co-Location offices as needed.
• Participate as a unit member in the evaluation and improvement of CalWORKs child care services to parents, providers and the general public.
• Use discretion, confidentiality, and sound judgment to handle participants and the files.
• Regular attendance (assigned schedule).
• Attend staff meetings, trainings, workshops, and conferences, as assigned.
• Perform other job duties as assigned/

REQUIREMENTS:

• Excellent verbal and written skills in English and Spanish.

• BA/BS degree in Early Childhood Education, Child Development or related social or human services field, preferred or equivalent knowledge from work experience.
• Experience working with Los Angeles County Welfare System and CalWORKs? Program preferred.
• Computer skills (Microsoft Office, EXEL, Power Point and WORD).
• Strong interpersonal and communication skills.
• Self-motivated and a problem solver.
• Skillfully and professionally represent MAOF in a positive light.
• Commitment to excellence - Performs duties consistently at the highest level possible with attention to detail.
• Familiarity with delivery of services which are mindful of different cultural and language traditions, showing respect and validation for communities. Sensitive and confidential to the needs of the clients and the community served.
• Must possess own automobile with insurance and a current driver's license.
• Ability to travel.
• Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public; work as part of a team and collaborate with colleagues; and complete projects under tight deadlines even when there are competing requirements and changes in assignments.
• Excellent problem resolution skills.
• Experience handling sensitive and confidential matters.
• Sincere commitment to provide quality service to the public.
• Ability to work with minimal supervision.
• Must be fingerprinted and cleared through the Department of Justice.

PHYSICAL DEMANDS:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

MAOF Sponsored Benefits:

MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:

• Personal Time Off (PTO) ? (Vacation/personal days or sick time).
• Paid Sick Time ? 48 hours.
• Paid Holidays per Calendar Year - 12 paid holidays.
• Bereavement Leave ? 5 paid days.
• Jury Duty ? 5 paid days.
• Medical, dental, and vision insurance Paid 100% by MAOF.
• 403(b) Retirement Plan - 5% employer match ? 100% vested.
• Basic Life and Accidental Insurance.
• Pet Insurance.
• Supplemental life insurance.
• Professional development opportunities.
• Employee Assistance (EAP) ? For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
• Supplemental Cancer, Disability, and Accident plans.
• Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days).
• Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
• Public Service Loan Forgiveness.
• Credit Union Membership