Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity to join a dynamic and growing company in the Phoenix area.

Duties:
- Handle inbound and outbound calls in a professional and courteous manner
- Assist customers with inquiries, concerns, and requests
- Provide accurate information and resolve customer issues promptly
- Maintain customer records by updating account information
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback and provide suggestions for improvement
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures to deliver consistent service

Skills:
- Excellent verbal and written communication skills in English
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills

We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you are passionate about delivering exceptional customer service and have the required skills, we would love to hear from you.

Please note that only candidates located in the Phoenix area will be considered for this position.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40.00 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Phoenix, AZ 85027: Relocate before starting work (Required)

Work Location: In person