3 Customer Service (Supply Chain) Jobs in Monroe, OH
MetroSupply Chain is Hiring a Customer Service (Supply Chain) Near Monroe, OH
- Respond and answer communication from consumers with the objective of:
- Creating new orders.
- Providing order information.
- Providing product information and answering questions.
- Creating RMA’s.
- Conducting proactive & timely consumer follow-up.
- Act as the voice of the product to the consumer and the voice of the customer to the company.
- Identify how products meet the consumers needs and create value for the consumer.
- Ensure clear and coherent product messages across all marketing platforms.
- Make consumers are aware of resources available for learning about products.
- Communicate effectively with customers regarding status and details of orders.
- Capable of resolving customer issues through various communication channels; phone, email, chat.
- Be a goodwill ambassador for the company and our customer with courteous treatment of all consumers.
- Provide email support to customers and build email template library.
- Demonstrate respect for the company’s values.
- Maintain and uphold all policies & procedures.
- Assumes additional related responsibilities as required.
- Research, identify and thoroughly understand high value customer targets.
- Promote a clean, save, and positive work environment.
- Two-year College or one-year related experience and/or training; or equivalent combination of education and experience.
- 2 years general office experience, including telephone techniques and computer skills, in a customer service environment is required.
Job Summary
Full Time
$37k-48k (estimate)
07/26/2023
06/11/2024
The job skills required for Customer Service (Supply Chain) include Customer Service, Communicates Effectively, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service (Supply Chain). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service (Supply Chain). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service (Supply Chain) positions, which can be used as a reference in future career path planning. As a Customer Service (Supply Chain), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service (Supply Chain). You can explore the career advancement for a Customer Service (Supply Chain) below and select your interested title to get hiring information.
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