Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Care Technician today with Metropolitan Methodist Emergency Center.

Benefits

Metropolitan Methodist Emergency Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Patient Care Technician. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Patient Care Technician (PCT) delivers high quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the PCT assists the nursing staff in providing patient care in accordance with the PCT’s skills/training and the needs of the Department, and consistently assists the patient care team with maintaining a clean, well-organized, and safe patient care environment. The PCT complies with all hospital policies/procedures and observes the State Board of Nursing rules for unlicensed personnel.

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Preferred: CNA Training Program; 1 years of experience in an acute care setting

Minimum License, Certificates, or Registrations Required:

• Required: Basic Life Support (BLS) within 30 – days of hire

Essential Job Functions:

• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, blood glucose levels, intake and output, and calorie counts.
• Documents observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Reports observations of individual patients to the RN/Team Leader.
• Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.
• Provides or assists with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.
• Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.
• Retrieves medication from pharmacy, storage room, or tube system and delivers to licensed staff member as instructed.
• Assists with patient preparation for surgery or other procedures.
• Orients patients/families/caregivers to room and hospital routine.
• Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
• Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient needs and resolve them proactively.
• Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.
• Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.
• Assists with post-mortem care.
• Assists in the setup, removal, and cleaning of equipment. Identifies malfunctioning equipment and initiates repairs.
• Performs clerical work as needed, including assembling and maintain charts, filing, answering and transferring phones, and relaying messages.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
• Assists with orientation of new personnel as directed. Serves as a positive role model and resource for peers.
• Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.
• Monitors unit and individual patient rooms to assess availability of supplies. Restocks to optimum levels as instructed.
• Utilizes charge system for supplies and equipment.

Additional Job Functions:

• Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
• Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
• Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself.
• Completes other duties as assigned

Metropolitan Methodist Emergency Center is a freestanding emergency center. We are open 24/7 for patients with medical emergencies. Located in Alamo Heights, we serve this and surrounding communities. When you visit us, you can expect convenient parking. We offer on-site emergency treatment and imaging services. Our services meet the needs of adults and children. Patients are treated by Board Certified Emergency physicians. All staff are Emergency trained with extensive treatment experience. We devote resources to patients and employees alike. We offer quick access to our local hospital. Receive comfortable and convenient care from highly qualified staff. Join our team today!

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Tech opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.