Metro Lutheran Ministry seeks a dynamic, motivated candidate for the position of Homeless Services Case Manager, supporting clients of the MLM Rapid Re-Housing Program for literally homeless households. For over 50 years, MLM has provided emergency and supportive services to low-income, homeless, and at-risk households in the greater Kansas City area. The Homeless Services Case Manager is an integral part of the MLM team.
The Homeless Services Case Manager will work directly with homeless individuals, families, youth, and survivors or intimate partner violence through MLM's rapid-rehousing program. The target population for these programs are literally homeless households in the greater Kansas City area (primarily Clay & Platte Counties). Services include the provision of private, state, and federally funded rent & utility re-housing assistance and related case management and supportive services. Each household receives 3-24 months of one-on-one supports through the program. The average caseload is 20-25 households at a point in time, though this my fluctuate dependent upon household size and grant capacity. The case manager will promote each service participant's strengths and advance well-being, utilizing a trauma informed, Housing First approach, with the goal of facilitating progression to long-term housing stability.
Work Schedule:
Monday-Friday; 8:30am - 5:00pm; some weekends or evenings as needed.
Duties and Responsibilities:
The Case Manager shall possess excellent communication skills and demonstrate patience and kindness while working under pressure, delivering quality service. A positive attitude, being a hard worker, and a willingness to take on tasks that may pivot is vital. Attention to detail, and the ability to work with multiple local, state, and federal programming regulations and data systems is vital to the success of the incumbent candidate.
The Case Manager will support at-risk and homeless participants, utilizing a strengths-based, trauma informed model, by performing the following:
•Assess needs to determine type and length of assistance utilizing progressive engagement strategies' establish and support household in achieving individual service plan goals
•Advocate for participants with landlords and utility companies
•Establish landlord relationships through outreach and advocacy
•Perform housing inspections as needed
•Provide client-centered, strengths-based case management, utilizing a low-barrier, trauma informed Housing First model
•Connect participants to appropriate community resources, such as financial assistance, mental health treatment, housing, employment, healthcare, and others as identified by need
•Collaborate with community partners to ensure that interventions and community support services are available and easily accessible
•Provide supportive services including case management, budget counseling, connection to mainstream benefits, and other necessary services, to support stability
•Facilitate connection to internal MLM programming, including employment & financial coaching, pantry, and other services
•Enter & maintain written and online HMIS & other database participant case files in accordance with program & funder requirements
•Accurately perform reporting and compliance duties in a timely fashion
•Attend Coordinated Entry, Continuum of Care, or other community partner meetings as scheduled
•Perform coordinated entry assessments with literally homeless households
•Provide outreach assistance and services to literally homeless households
•Other duties as assigned
Job Qualifications
Bachelor's in Social Work, Sociology, or Psychology preferred, but not required. Experience working with homeless or at-risk households, or a combination of education and experience is preferred. Ability to work positively with a diverse client population, volunteers, and staff is required. Current KS/MO driver's license and proof of insurance (must submit to driving record and criminal background check). Bi-lingual staffing is preferred.
This is a full-time, exempt, salaried position. Benefits include 11 paid holidays, 20 days paid vacation (pro-rated to annual start date), 100% employer paid health, dental, vision, short and long term disability insurance, partial employer paid dependent insurance coverage, 403b with 3% match, life insurance, staff parties, you get to save the world, and be part of an amazing team of people who all like and support each other.
Salary Range: $37,500-$45,000
Please submit a cover letter & resume to apply
Metro Lutheran Ministry is an Equal Opportunity Employer