SUMMARY:

Reporting to the Inventory Manager, the Inventory Control Coordinator is responsible to support production and warehouse operations in achieving a high level of inventory accuracy through a robust cycle count process and conducting audits of moves associated with the warehouse and production operations.

RESPONSIBILITIES

• Performs planned cycle counts and investigates inventory variances and adjusts inventory in WMS when necessary to maintain inventory accuracy.
• Escalates non-routine or problematic inventory discrepancies to management.
• Assists and participates in the planning and execution of physical inventory counts.
• Assists in reconciliation of physical inventory counts with WMS.
• Conducts periodic audits of inbound and outbound product to ensure accuracy.
• Makes approved inventory adjustments to account for damages and ensures damaged product is moved to the correct location.
• Following established procedures provides accurate inventory information to effectively manage product recalls and critical product holds.
• Following established procedures ensures proper inventory adjustments for returned product.
• Set-up of item part master, part footprint and location maintenance in WMS.
• Offers suggestions and process improvements to enhance inventory accuracy.
• Assists where necessary in training team members on operations SOPs.
• Performs other warehouse tasks as assigned.

EXPERIENCE

• Material Handling Equipment certification, preferably Raymond Reach.
• Two (2) years warehouse experience, with one (1) year in inventory control.
• Previous experience with Warehouse Management Information System (WMS), preferably Red Prairie.
• Completion of secondary school diploma preferred or the equivalent in combination of education and experience

COMPETENCIES & SKILLS

• Ability to make sound independent decisions and escalate any non-routine decisions to management.
• Strong attention to detail and prioritization skills.
• Ability to anticipate problems and solve problems to resolution.
• Excellent verbal and written communication skills to work in a customer focused environment.
• Able to adapt to change and easily adopt new methods and practices required to meet changing business needs.
• Learns quickly and has the ability to transfer their knowledge to others.
• Intermediate level knowledge of WMS system, preferably Red Prairie.
• Basic knowledge of Excel.

"OUR WAY” CULTURE – (TEAM | CUSTOMER | COMPANY | WORLD)

• As a team member works collaboratively with Metro employees in a team-oriented environment.
• Exceptional customer service attitude.
• Looks for ways to say “Yes” to the customer (internal and external).
• Promote and support team member driven social initiatives.
• Follow established processes and achieve customer Key Performance Indicators (KPIs).
• Commitment to quality of work.
• Approachable, positive interpersonal style.
• Maintain open honest relationship

HEALTH & SAFETY

• Without compromise maintains a safe and clean work environment.
• Follows the Occupational Health and Safety Act including Safety, Violence and Harassment laws.
• Reports any hazards in the workplace to management.
• Must not use or operate equipment in a manner that would endanger self or others.
• Must not put other workers at risk by their actions.
• Ensures safety accident and incidents are immediately reported to management.

MEASUREMENT

• Productivity, Accuracy & Quality
• As defined by operational goals.
• Attendance
• Arrives at the shift briefing meeting place on-time and ready to begin work.
• Team Members arrive and leave work at their scheduled time on each scheduled day.

SAFETY

• Wears appropriate clothing including PPE and Metro Team Wear.
• Full Compliance with Safe MHE Operating Procedures document.

EDUCATION

• Some High School, preferably a High School Diploma
• WORKING CONDITIONS
• Able to lift, on average 10 lbs, repetitively and safely.
• Must be comfortable to work in cold temperature between 14 - 16 degrees
• Ability to stand and perform repetitive tasks for extended periods of time
• Must be comfortable working in a fast-paced environment