Salary: $16.28 - $20.24 HourlyLocation : Tacoma WA 98407, WAJob Type: Part-time, 29 hrs per week or lessJob Number: SalAdmin2022Department: Parks and RecreationOpening Date: 11/16/2022Job Description Work where you play!Join our team at Metro Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.Who We AreMetro Parks Tacoma (MPT) is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Metro Parks' mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70 parks, 80 miles of trails, 1,000 acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.Why You'll Love it HereCome work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Metro Parks Tacoma, and you'll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Metro Parks are the key to its success, and you just might be the next great addition to our team. On top of that, you'll wake each day knowing that you're helping make Tacoma a great place to call home. Position InformationUnder the direction of the Metro Parks Tacoma Sales Supervisor, the Sales Administrative Support position is responsible for supporting the sales process at Metro Parks Tacoma. This position will perform administrative and customer service tasks with facility rentals, permits, and memberships.In the performance of their respective tasks and duties all employees are expected to: Perform quality work within deadlines with or without direct supervision.Interact professionally with other employees, customers and suppliers.Work effectively as a team contributor on all assignments.Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards. Essential Duties Assist with all customer service and sales communication via phone, email, and in-person conversations.Provide customer service, receive and resolve complaints, respond to requests, and route inquiries as appropriate. Provide rental operational support at parks facilities including room preparation, welcoming guests, and other basic tasks. Perform a wide variety of office support for Sales Team and community centers. Perform facility tours for private rental prospects. Adapt as necessary to work with people of all ages, abilities, backgrounds, and interests. Perform other duties as assigned. Minimum Qualifications Demonstrated excellent customer service skills.Must be customer service driven with a positive and cheerful attitude.Must be able to communicate effectively with the general public and fellow staff.Good oral and written communication skills required.Must have basic computer skills.Desire to pursue a career in events, hospitality, or customer service field.Must be able to perform a variety of responsible clerical duties. Additional Information HOURS:Approx. 15-20 hours per week. Schedule may vary and include evening workENVIRONMENT:Office environment.PHYSICAL ABILITIES:Sight to read and prepare records and reports.Dexterity of hands and fingers to operate office equipment.Hearing and speaking to exchange information.Sitting and operating a computer keyboard for extended periods of time.Bending and reaching to retrieve and maintain files.METRO PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER.All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply. MPT employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. MPT is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource (253) 305-1089 or angelas@tacomaparks.com. Employment is subject to a national background check. This position is an at-will position with no written or implied contractual agreement. Enrollment in the the Public Employees' Retirement System (PERS) through the Washington State Department of Retirement Services (DRS) may be mandatory.Sick Leave: 1 hour earned for every 40 hours worked.Employee Assistance Program (EAP) -SupportLinc provides emotional wellbeing and work-life balance resources to keep you at your best. Administered by CuraLinc Healthcare, the program offers guidance to help you address and resolve everyday issues at no cost to you or your family. Features include: Kinside - A child care benefit, connecting you with open spots and discounts of up to 20 percent at top daycares, preschools, camps and after school programs. Community Center Fitness Pass - All Metro Parks Tacoma employees get a Staff Pass to use at our community centers.The All Center Pass allows access to all four centers - Center at Norpoint, Eastside Community Center, People's Center and STAR Center - plus three indoor pools, all semi-outdoor fitness classes, and our exciting new online virtual community center. Note: THIS BENEFIT OVERVIEW IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED HEREIN MAY BE MODIFIED AND/OR REVOKED WITHOUT NOTICE.