Description

The Company

Metro Door, an OnPoint Company is one the nation’s leading manufacturers of security and life safety closure products OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Metro Door Metro Door is one of the nation’s leading manufacturer of security and life safety closure products including rolling steel doors, rolling grilles, security shutters, insulated doors, hurricane rated doors and more! Founded in 1980, Metro Door has sold thousands of rolling and sliding grilles, coiling service doors and rolling shutters for interior and exterior applications in every part of North America.

Our customers come first. At Metro Door, we're dedicated to providing only the best security closure products and quality customer service. This commitment is the cornerstone on which we've built our solid reputation.

Benefits

At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay - Plus incentive opportunities!
• Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• PTO and Paid Holidays
• Training and mentoring - Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: BenefitsThe benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

Metro Door is seeking to hire a Product Engineer to join our high performing team and meet the demands of our growing business.

The Product Engineer is responsible for performing all takeoffs from customer requests and develop product configuration to meet requirements.

Key Job Responsibilities

• Perform all takeoffs from customer requests and develop product configuration to meet requirements.
• Generate preliminary drawings via CAD/Adobe for customer review and approval.
• Diagnose and solve all technical issues on projects at all stages:

1. Preliminary – work with customer and GC to develop product.
2. Production – assist factory floor with issues regarding fabrication & assembly of product.
3. Construction – work with GC's, technicians, and electricians to troubleshoot any site issues. Also to verify dimensions, and assist with operator/wiring issues.
4. Post Construction – diagnose and resolve operation issues with customer.

• Develop shop sheets from Production Orders within B1 and provide project installation drawings.
• Support Account Management with all technical inquiries.
• Quick problem identification, root cause analysis and resolution skills.
• Work with new and potential customers in developing product solutions.
• Conduct site visits as needed to review site conditions and oversee install.
• Providing a positive company image to internal/external customers.
• Other duties assigned by supervisor.

Requirements

• Ability to read blueprints and perform take-offs.
• Ability to use AutoCad Inventor or Solidworks for 3D modeling.
• Computer efficiency with Microsoft Office and SAP B1.
• B.S./B.A. Degree or equivalent experience.
• Time Management skills: the ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills, verbal and written.
• Excellent Customer Service skills.
• Committed and flexible team player.
• Ability to thrive in a fast paced, technology driven, service environment.
• Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Occasionally, the employee is required to wear approved Personal Protective Equipment (PPE) when on certain parts of the property.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Noise levels in the work environment can exceed 90 decibels. Hearing protection may be required to perform certain tasks.

Metro Door considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.