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Metro Community Health Centers is seeking a talented and driven Patient Experience Representative to manage the outreach to potential patients while building value in the MCHC brand. The Patient Experience Representative will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health services while providing the highest quality customer service. This role will primarily be tasked with patient intake and scheduling visits, though the position will also be crossed-trained to solve patient issues via phone, email and zoom. As an integral part of our call center, PER the will work closely with the Call Center Director to achieve departmental operation efficiencies and be the driving force that connects Metro Community Health Centers to the community.
Office Duties
D. SUPERVISES
No supervision responsibilities
Location
Pay
ALL EMPLOYEES MUST BE FULLY VACCINATED AGAINST COVID-19 in order to work at Metro Community Health Centers.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$48k-64k (estimate)
05/16/2024
06/04/2024
metrocommunityhealthcenter.org
Pittsburgh, PA
<25
The job skills required for Patient Experience Representative include Scheduling, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Experience Representative positions, which can be used as a reference in future career path planning. As a Patient Experience Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Representative. You can explore the career advancement for a Patient Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Experience Representative job description and responsibilities
Schedules patient appointments for designated departments.
03/05/2022: Boston, MA
They may collect data on patient encounters and consumer satisfaction.
04/11/2022: Saint Cloud, MN
Works at the front desk of a hospital, clinic or similar healthcare facility and provides customer support.
04/10/2022: Durham, NC
Greets the customer in a polite and professional manner whether face to face or on the phone, determines needs and responds appropriately and courteously.
04/07/2022: New York, NY
Interviews patients and/or their representatives.
04/17/2022: Rockford, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Experience Representative jobs
High School Diploma/GED.
02/03/2022: Winston Salem, NC
Previous experience with an electronic health record or medical office software preferred.
03/25/2022: Portland, OR
Proven work experience as a Patient Service Representative or similar role.
01/30/2022: Bradenton, FL
1+ years of admissions, scheduling, or business office experience.
04/06/2022: Atlanta, GA
Knowledge of Medical Terminology.
01/20/2022: Harlingen, TX
Step 3: View the best colleges and universities for Patient Experience Representative.