Overview. This position is responsible for directing and overseeing all branch service delivery and daily operations. Accountable for ensuring that all personnel follow all bank and regulatory policies. Guarantees that all customers receive prompt and courteous service and that products and services offered meet the needs of the bank's customer base. Works to ensure maximization of customer relationships based on customer need and aligned with ...
Title. Mortgage Loan Servicer. Department. Mortgage. Reports to. Mortgage Loan Servicing Manager. . Essential Duties. Reviews loan documents and initiates funding for loan closing. Performs booking of all new loans and creates new loan files. Monitors escrow accounts and initiates timely follow-up with agents and/or tax collectors. Makes insurance premiums and real estate tax payments from escrow accounts. Performs annual escrow analysis and mail...