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Mobile Expert (ME) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Expert, you will be required to successfully complete new employee training
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and hand off small business leads.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
MUST HAVE Minimum qualifications:
Retail Sales Associate duties and responsibilities
A Retail Sales Associate is responsible for handling various sales activities in a retail store, including facilitating purchases and providing customer service. The specific duties and responsibilities of a Retail Sales Associate vary widely but typically include the following:
· Greeting customers when they walk through the door
· Building rapport through conversation and honest recommendations
· Informing customers of any extra charges if necessary
· Inviting the customer to join a loyalty program if there is one
· Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
· Collaborating with fellow team members to keep the sales floor area clean and organized at all times
PAY: $14-16/hr based on experience
Please do not apply if you do not have the minimum qualifications listed above.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Shift:
Weekly day range:
Work Location: In person
Part Time | Full Time
$27k-36k (estimate)
07/03/2023
08/06/2024
metrobyt-mobile.com
JACKSONVILLE, FL
25 - 50
2006
<$5M
The job skills required for Mobile Expert include Customer Service, Initiative, Communication Skills, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Mobile Expert. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mobile Expert. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Mobile Expert positions, which can be used as a reference in future career path planning. As a Mobile Expert, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mobile Expert. You can explore the career advancement for a Mobile Expert below and select your interested title to get hiring information.