The Night Stock Department Manager directs and coordinates activities involved with the production, sale and or distribution of Metcalfe’s Market grocery products. Ensures hiring, training and supervision of the staff. Facilitates sales goals, inventory rotation, scheduling, safety and sanitation and any division of responsibility assigned by the store manager. The Night Stock Department Manager is required to assist customers and maintain complaint resolution with an energetic demeanor. This position requires adhering to all procedural guidelines and established practices set by Metcalfe’s Market. This position requires working 3rd shift, weekends and holidays, based on department staffing requirements.

• Supports the department’s staff efforts and work through timely response to questions, with a caring and appreciative attitude and demonstrated effectiveness in dealing with employee issues.
• Determines variety and quantity of products and department supplies to be ordered or produced, according to orders and/or sales projections.
• Monitor and control department costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring displays
• Conducts inventories and cycle counts as required.
• Develops and achieves the departmental budget, such as departmental contribution to overhead, margin, gross profit, labor and purchase goals.
• Directs and schedules department personnel and activities; including timekeeping
• Provides insight and input in department personnel decisions such as hire, discipline, reward and termination. 
• Ensures proper training to all employees
• Maintains accurate personnel records for all direct reports
• Maintains a safe work environment for employees, vendors and customers.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Monitors and addresses customer issues or questions.
• Sustains a high level of product knowledge and product preparation
• Works toward continuous quality improvement
• Stays current with changing company technology, including software programs
• Leads, coaches, teaches and reinforces Metcalfe’s culture, customer service, and performance expectations to all Department employees.
• Upholds, supports, and promotes all company policies and procedures
• Follows safe food handling and local health department standards.
• Other duties as assigned

• The Night Stock Manager has supervisory responsibility for the Night Stock Department including approximately ten (10) direct reports.

• High School diploma/equivalent required, Associate’s degree (A.A.) or technical school training preferred.
• One or more years of previous grocery experience.
• At least one or more years of previous management experience.
• Must have strong people management skills.
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
• Thorough knowledge of the retail food business, thorough knowledge of department operations, merchandising skills, must be able to make timely and effective decisions.
• Ability to work well under pressure and in a diverse, fast-paced and stressful environment.
• Knowledge of technology, the use of a computer, and Microsoft Office- More specifically, Outlook, Word and Excel.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• CPR/AED Certification Required, Metcalfe’s will help certify if needed.

• Standing - Approximately greater than 2/3 of on-the-job time.
• Walking - Approximately 1/3-2/3 of on-the-job time.
• Sitting - Approximately 1/3-2/3 of on-the-job time.
• Use of hands to finger, handle or feel - Approximately greater than 2/3 of on-the-job time.
• Reaching with hands and arms - Approximately greater than 2/3 of on-the-job time.
• Climbing or balancing - Approximately less than 1/3 of on-the-job time.
• Stooping, kneeling, crouching or crawling - Approximately less than 1/3 of on-the-job time.
• Talking or hearing - Approximately greater than 2/3 of on-the-job time.
• Weight lifted/Force exerted - An average of approximately up to 50 pounds, non-continuously.
• Vision - Close vision (clear vision at 20 inches or less).
• Travel/Driving - Less than 1/3 of on-the-job time to visit other store locations. May require use of own vehicle.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

• Use of knives and other sharp instruments.
• Use of Cleaning solutions and products.