1 Early Morning In-Store Shopper (PT) Job in Madison, WI

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Early Morning In-Store Shopper (PT)

Metcalfe Market

Madison, WI | Part Time

$26k-33k (estimate)

6 Months Ago

Early Morning In-Store Shopper (PT)

Metcalfe Market Madison, WI

$26k-33k (estimate)

Part Time 6 Months Ago

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Metcalfe Market is Hiring an Early Morning In-Store Shopper (PT) Near Madison, WI

Summary:

Provides excellent customer service by shopping for Metcalfe’s customers who have ordered on-line grocery items. Receives in-store customer orders and records specific delivery instructions.
Provides added value by informing regular customers of product knowledge, product location, new products and services and addresses customer questions and concerns.
Upholds, supports and promotes all company policies and procedures.
This position requires working weekends and holidays based on department staffing requirements.

Essential Duties: Essential job duties for this position include the following items.

Shops for and assist in consolidating pre-ordered grocery lists to residential and business customers
May load the delivery vehicle with customer orders
Receives and writes customer orders with delivery instructions
Informs customers of new products and services
Checks items for quality
May need knowledge of appropriate grocery substitutions
Stays up to date with current technology/systems used
Files and resolves service complaints
Demonstrates excellent customer service standards
Work toward continuous quality improvement
Upholds Metcalfe’s culture, customer service, and performance expectations
Upholds, supports and promotes all company policies and procedures
Other duties as assigned
Stocking in Produce during low volume ordering in on-the-go

Qualifications:

To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the minimum knowledge, skills and ability required.

Physical Demands:

Talk and listen; stand and walk; push and pull; reach and lift, grasp and feel; climb, balance, kneel and stoop; repetitive motion; vision to distinguish for pricing and food safety.
Weight/force used is average and generally consistent to 50 lbs.

Environment and Equipment:

Retail may be fast-paced and noisy, with time-sensitive activities and services required.
Equipment may include computers and phones, food safety and preparation tools and appliances, a compactor and a power jack.
Temperatures may vary for coolers, freezers, around heat-producing equipment, and during outdoor duties.

Education and Experience:

Preferred: High school diploma or general education degree (GED).
Preferred: 6 months of retail or grocery experience.

Knowledge, Skills and Abilities:

Ability to read, write, perform basic math skills, and comprehend instructions.
Ability to deal tactfully and positively with customers and team members.
Ability to problem solve effectively.
Proficiency with American money and weight system.
Proficiency with a computer and the ability to quickly learn department technology.

By Applying for this job, you are confirming 'yes' to Metcalfe's Market Applicant Statement, found here:
Metcalfe’s Market Applicant Statement:

I recognize and agree that when I apply for a job with Metcalfe’s Market, I am certifying that the facts I provided as part of that process are true and complete to the best of my knowledge. I understand that Metcalfe’s Market can deny me employment for false information provided during the application process, and can terminate my employment if Metcalfe’s learns I was untruthful with Metcalfe’s Market prior to being hired.

I also understand that Metcalfe’s Market is committed to hiring individuals with different backgrounds and lived experiences. In applying for a position with Metcalfe’s Market, I understand that I may be subject to a background check after I am offered employment. A background check is not intended to set an unnecessary bar to employment and is consistent with applicable law.

I further understand that if I am hired by Metcalfe’s Market, my employment is at will, meaning that my job can be terminated at any time, by Metcalfe’s Market or by myself.