As a Cashier at Metcalfe's Market, you create uplifting and memorable interactions for our shoppers that go far beyond processing transactions. You have knowledge of our sustainable neighborhood products, the ability to answer shopper questions, and a genuine, friendly demeanor that keeps people coming back to Metcalfe's.

Our family is full of dedicated chefs, foodies, students and teammates who work toward a common goal providing a great experience for each other and our shoppers. Curiosity and passion drive us!

Summary: Provides excellent customer service by greeting all customers and operates the cash register to itemize and process sales transactions. Efficiently scans grocery items, handling with care, while maintaining a genuinely friendly demeanor with each customer. Fields customer questions and complaints and has basic knowledge of value added services available for purchase at the service desk. This position requires working weekends and holidays based on department staffing requirements.

Evening and Weekend availability required!

Essential Duties: Essential job duties for this position include the following items.

• Uses electronic scanner to record item price and total purchase on the register
• Collects payment made in various forms including cash, check, charge and EBT
• Utilizes check verification system
• Weighs items, bags merchandise and offers drive up, carry out service
• Ensures appropriate handling of cash, coupons and maintenance of a balanced drawer
• Maintains clean work area
• Demonstrates excellent customer service standards.
• Works toward continuous quality improvement.
• Uphold Metcalfe’s culture, customer service, and performance expectations
• Uphold, support, and promote all company policies and procedures.
• Other duties as assigned.

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Physical Demands

• Talk and listen; stand and walk; push and pull; reach and lift, grasp and feel; climb, balance, kneel and stoop; repetitive motion; vision to distinguish for pricing and food safety.
• Weight/force used average 20 lbs and periodically up to maximum 40 lbs.

Environment and Equipment

• Retail may be fast-paced and noisy, with time-sensitive activities and service required.
• Equipment may include computers and phones, food safety and preparation tools and appliances, compactor, and power jack.
• Temperatures may vary for coolers, freezers, around heat-producing equipment, and during outdoor duties.

Education and Experience

• Preferred, not required: High school diploma or general education degree (GED).
• Preferred, not required: 6 months of retail or grocery experience.

Knowledge, Skills and Abilities

• Ability to read, write, perform basic math skills, and comprehend instructions.
• Ability to deal tactfully and positively with customers and team members.
• Ability to problem solve effectively.
• Proficiency with American money and weight system.
• Proficiency with a computer and the ability to quickly learn department technology.

Important update for candidates applying to roles at Metcalfe's Market:
Metcalfe's Market will be joining the SpartanNash family of stores at the end of May 2024, with all Associates continuing employment as part of the transition.
As a food solutions company, SpartanNash operates brick-and-mortar grocery stores throughout the Midwest, primarily under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. We foster a People First culture and enable a workplace where everyone can do their best work, inspiring careers for a better life. Under SpartanNash's ownership, full-time and part-time eligible Metcalfe's Market team members will continue to receive a benefits package with a variety of medical, vision and dental plans, as well as additional investments in paid time off, wellness perks and tuition reimbursement.
Thank you for your interest in joining our expanding team as we embark on the next phase of growth!