Position Type
Student

Number of Open Positions
Multiple

Department
Conference Services (3035)

Campus
Main Campus (Grantham)

Supervisor
Abby Love

Work Period
Summer 2022

Hours Per Week
40

Duration of Appointment
Summer

Work Schedule
Weekdays/ Evenings and weekends

Position Summary
This position provides Audio and Technical support for the summer conferences at Messiah University as well as assists the Guest Relations team.
NOTE: Employee selection is based on an application and interview process.

Major Preferred
NA

Experience Required
Previous sound and lighting experience is required.

Experience Preferred
Experience with digital audio consoles.

Skills, Characteristics Required for Position
Special Qualifications: Previous sound and lighting experience is required, preferably on Tech Crew. Candidates should have a basic understanding of the fundamentals of sound and lighting operation, and be able to hear and know how to deal with distortion and feedback. Applicants should be flexible, able to take direction well, and be willing to learn. Additionally, this position must be able to interface well with people under pressure. The employee should be independent, self-motivated, have common sense, and have an ability to think for themselves. The Sound and Lighting Technician will also perform all of the duties of the Guest Relations Workers when there are no tech needs.
Guest Relations – Welcome guests, issue and collect residence keys, answer questions, represent the Conference Services Department throughout the week and on weekends and evenings, monitor pool and gym facilities, answer the phones, give directions, manage the housing spreadsheets and be aware of all the details on the Event Descriptions. Weekend and Evening availability is required. Employee selection is based on an application and interview process.

Dress Code Requirements
PRIMARY DRESS: Skirts/pants and University-issued MU polos. Closed toe shoes.
SECONDARY DRESS (when appropriate or required by a supervisor):
Men: Tie, dress shirt, and dress pants
Women: Dress or skirt and nice blouse

Special Working Conditions
1. Weekend and evening work required.
2. Must be able to lift up to 50 pounds and work from heights.
3. Restricted – no vacation days, unless approved by the Conference and Events Coordinator, are as follows: May 5-8, 2021, July 3-July 11, 2021, & August 19-20, 2021.
4. Vacation requests will be taken on a first-come, first-serve basis.
5. We require background checks for this position. Any student who wishes to work as a summer employee in a conference events position must complete their own background checks and provide all three clearances before you may work.

Primary Duties
1. Setup, operation, and troubleshooting of various lighting, sound, and video equipment for conferences, camps, and functions.
2. Transportation of sound, video, and other conference services equipment around campus
3. Monitoring of equipment in use, as needed.
4. Organization and preparation of all technical equipment and needs for conferences, camps, and functions, as well as the upcoming school year.
5. Assisting with the inventory, cleaning, and organization of multiple storage facilities.
6. Repair and maintenance of equipment as needed.
7. Handling of all technical issues whenever the Technical Coordinator is not available.
8. Assisting the Technical Coordinator whenever required.
9. Perform all of the Guest Relations duties.
10. Maintain consistent and reliable attendance.

Secondary Duties
1. Responsible for coverage of the Conference Services Guest Relations Desk in the Eisenhower Campus Center.
2. Organize the Event Description book and maintain the AM and PM checklists daily.
3. Answer the telephone and respond to all guest-related questions. Serve as a resource person.
4. Take care of last minute changes and deal with minor conflicts as they arise.
5. Conduct periodic rounds throughout campus to check on conferences in the buildings the conferences have been assigned.
6. Work closely with the Conference and Events Coordinators and Director of Conference and Event Services.
7. Monitor athletic facilities.
8. Responsible for issuing and collecting keys seven days a week.
9. Work with assigned conferences as defined by specific registration and check out times for the conferences.
10. Maintain the key storage cabinet, regulate, enforce and abide by the code for the use of keys.
11. Inventory and verify keys before and after each conference
12. Understand the key coding system.
13. Merge key forms and arrange according to the instructions for each conference.
14. Responsible for obtaining and maintaining housing floor plans (and/or list of conference participants).
15. Welcome/Greet attendees.
16. Respond professionally to all interactions with guests. If assistance is requested outside of work hours, provide general assistance and/or direct the guest to the appropriate office for additional assistance. Report any requests that require a measurable amount of time to your supervisor.
17. Work with Head Custodian to solve building problems.
18. Act as a liaison between Conference Services Office and conference attendees.
19. Other duties as assigned.

Supervisory Responsibilities
NA

Open Until Filled
Yes

Application Deadline

Job Types: Full-time, Temporary