You haven't searched anything yet.
ClickSend is a global leader in business communication solutions. Our reputation is built on technical expertise, industry experience, quality support and service reliability. We are a business communications software company that provides companies of all shapes and sizes the ability to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via web, app, or API. From bulk marketing to mission-critical solutions, we provide the telecommunications glue that connects the world.
We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re creative problem solvers and we get stuff done but in a relaxed environment that’s not big on overly structured hierarchies. We maintain a spectacular work life balance and try to mix a little fun and music into our days.
ClickSend is proudly part of Sinch.
Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.
We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!
At ClickSend we are currently looking for a Technical Support Specialist to join our team. The position assists in monitoring, investigating and troubleshooting of any technical issues and incidents from internal and external customers.
Key responsibilities:
To be successful you will have the following skills and attributes:
We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.
Our values of Dream Big, Win Together, Keep it Simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.
We value our team by offering
If you are looking for the next opportunity in your career and want to work for a certified “Great Place to Work”, growing tech company, then Apply Now.
Full Time
$56k-71k (estimate)
06/25/2022
09/05/2023
messagemedia.com
Santa Rosa Beach, FL
50 - 100
The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Customer Service, Problem Solving, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.