ESSENTIAL DUTIES AND RESPONSIBILITIES:Primary duties and responsibilities include, but are not limited to, the following:

·Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and aid provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

·Work closely with other departments, team members and clientsto ensure successful events.

·Prepare work sheets for the shift. Sign-in temp labor and issue keys and radios. Review previous shifts log.

·Conduct inventory control check and receiving run as needed.

·Coordinate and check all AV requirements for all rooms. Assign projects as needed. Create/update worksheets for next day using Banquet Event Orders.

·Set-up/teardown AV equipment for standard meetings. Set-up/teardown equipment for special events on property—including electrical distribution.

·Check/operate/maintain equipment in the Chickie’s and Pete’s, Race & Sports book, Restaurant Row, Tournament Areas, and Give-away areas. Preview upcoming jobs and set-ups for equipment requirements.

·Set-up/maintain/teardown scenery, props and draperies for theme parties, special events and banquet support. Set-up/maintain/teardown trade show electrical, signage and scenery.

·Set-up/operate/teardown larger shows, concerts, and general sessions. This includes full lighting, full audio, and full video set-up.

KNOWLEDGE/SKILLS/ABILITIES

·Experience in nightclub Audio, Video and lighting.

·Ability to work long hours in a high energy environment.

·Must be able to meet physical capability requirements and HR screening processes.

·Will need to successfully pass the OSHA 30 certification

·Must be Flexible to work all shifts including holidays, nights and weekend hours

QUALIFICATIONS

·High School Diploma required.

·Aerial Lift Certification Required

·Knowledge of Microsoft Office, including Excel, Word, PowerPoint, Outlook.

·Able to pass a pre-employment background check and drug test required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management,team membersand others.Is regularlyrequired to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel.May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to25pounds.Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.The noise level in the work environment is usually loud.