Job overview

As a Food Runner/Busperson, you will fill a supportive role in your hotel’s financial goals of the daily operation of you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant, banquet facilities, room service and/or other areas of the Food and Beverage departments. You will assist the food servers by ensuring the dining room areas remains clean and safe by removing/bussing and resetting tables with clean utensils, china, glassware, necessary supplies and equipment.

The ideal candidate will: 

• Have a general knowledge of full service, table-side service and standards. 
• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Sets and resets tables.
• Serves coffee, water or other beverages to guests, continually watching guests in need of refills. 
• Services bread and butter, and replenishes as needed.
• Return of soiled linen, china, silver, glassware, etc. to stewarding and housekeeping
• Maintains clean and organized work areas in the kitchen and service side stations to maximize efficiency.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Performs pre and post-shift side work including stock service station, makes coffee, etc.
• Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

• Medical, Dental, and Vision Coverage
• 401K retirement plan
• Short and Long-Term Disability Income*
• Term Life and AD&D Insurance
• Vacation PTO & Holiday/Sick PTO
• Employee Assistance Program

*Specific plans for specific positions

Source: Hospitality Online