Merkle is a data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology guide improved marketing results and competitive advantage. With 9,600 employees, Merkle is headquartered in Columbia, Maryland, with 50 additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

The successful Quality Assurance Specialist candidate will have solid experience with testing websites in multiple browsers and mentor other team members on best practices, methods, and use of proprietary internal tools. The QA Specialist will be assigned to multiple projects within a team, be an active contributor in a collaborative team environment, and be passionate about the quality of our work, our clients, and our culture.

Responsibilities:

• You will run functional tests, identify defects, enter bugs into tracking system and validate bug fixes
• You will manage the QA process for project teams
• You will assist QA team members in remote offices, and provide them proper information/instructions to do their QA tasks
• You will support data validation testing and work with project leadership
• You will develop test plans, test cases, and QA testing estimates
• You will monitor project compliance to standards, guidelines, and requirements
• You will verify that project documentation is sufficiently detailed to support development of QA materials
• You will help coordinate test environments and equipment
• You will perform integration, functionality, system, regression, acceptance testing using manual methods and testing tools
• You will perform database/MySQL queries and API testing
• You will maintain and run UI & API automated test scripts
• You will provide detailed verification of product content and presentation
• You will search out new technologies and processes to improve QA functions
• You will perform administration of testing and QA tools
• You will mentor others in the use of testing and QA processes
• You will report into the Promotions QA Analyst Team Lead

• 2-4 years of experience in the following:
  • Automation UI or API tools
  • Formal software test methods and Quality Assurance programs
  • Prepare formal test plans, test cases and bug reporting
  • Formal testing techniques such as regression, integration, and usability
  • Testing experience in latest desktop and mobile browsers
  • SQL experience with command line and GUI interface
• Experience with bug tracking tools such as Jira
• Experience creating test plans using test case management tools such as TestRail
• Agile/Scrum experience
• Experience with Windows Office Suite
• Familiarity navigating SQL and using Automated Test Techniques
• Prioritize projects in a given day based on timing and urgency

The anticipated base salary range for this position is $59,000k-$96,025k. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com.

This job is fully remote.

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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.