Responsibilities:

- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Take orders and process payments accurately using a cash register.
- Assist customers with product selection and provide recommendations based on their needs.
- Maintain a clean and organized counter area.
- Answer phone calls and address customer inquiries or direct them to the appropriate department.
- Maintain knowledge of current promotions, discounts, and special offers.
- Collaborate with the sales team to meet sales targets and provide support as needed.

Experience:

- Previous experience in a customer service role, preferably in a retail or automotive environment.
- Familiarity with automotive service and repair is a plus.
- Proficiency in using computerized maintenance management such as reynolds and reynolds or similar software.
- Strong negotiation skills to handle customer complaints or issues effectively.
- Basic understanding of retail math for handling transactions and calculating discounts.
- Excellent phone etiquette and communication skills.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management to meet the needs of the business.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Meriden, CT 06450: Relocate before starting work (Required)

Work Location: In person