501 East 38th Street
Erie, PA 16546

814-824-2000
800-825-1926

mercyhurst.edu

Veterans Service Coordinator

Location: Erie
Department: Graduate & Professional Admissions (GPA)
Reports To: Director of Graduate & Professional Admissions
Full/Part Time: Full Time
Classification: Non-Exempt/ Hourly
Closes: Open Until Filled

POSITION SUMMARY:

The Veterans Services Coordinator is the University’s first point of contact to provide services
and coordinate resources for current and prospective student veterans and beneficiaries. The

Coordinator serves as a key member of the Graduate & Professional Enrollment team by

assisting in developing and implementing military, veteran, and beneficiary recruitment,

retainment and service delivery plans that support the university’s overall enrollment goals and
commitment to educating student veterans.

DUTIES AND RESPONSIBILITIES:

• Assist in the recruitment of veterans for all Mercyhurst student populations.
• Assist and advise in the recruitment, enrollment, and financial aid options for traditional

undergraduate students eligible for Department of Veteran Affairs (DVA) educational

benefits.

• Provide academic, financial, and personal advising and referral services to student

• Assist in the coordination and implementation of orientation activities.
• Serve as retention specialist for enrolled veterans.
• Administer the Department of Defense (DOD) and DVA educational benefit certification

process.

• Coordinate veteran-related outreach activities with Mercyhurst departments and

veterans.

• Develop the Veteran Student Handbook.

• Maintain DOD and DVA beneficiary eligibility and service records, as well as

• Represent Mercyhurst university at local, regional, and national student veteran events.
• Ensure compliance is met with all DOD, DVA, PA State Approving Agency (SAA), US Air

Force, Army, Navy, Coast Guard, Marine Corps, National Guard, and Reserves,

governmental organizations.

• Generate reports and analyze data on student veteran enrollment.
• Other duties as assigned.

QUALIFICATIONS:

• EDUCATION

benefits for veterans and their dependents. Experience in working in a

college/university setting is advantageous. The ideal candidate will possess

strong organizational, time-management, and interpersonal skills, and be able to

work independently.

• KNOWLEDGE/EXPERIENCE

• SKILLS/ABILITIES

communication, written and verbal skills; excellent clerical/general office skills;

high ethical standards and professional behavior; must have excellent

interpersonal and communication skills (verbal and written); be able to work

independently; be proficient with database, word processing, and spreadsheet

software; able to work nights/weekends, when necessary.

APPLICATION PROCESS:

Review of applications will begin immediately and continue until the position is filled or until
date indicated above. Send cover letter, resume and 3 work-related references to:

Human Resources
Mercyhurst University
501 East 38th Street

Erie, PA 16546
hrinfo@mercyhurst.edu

Mercyhurst University values diversity and is committed to the goal of achieving equal
opportunity for all. For that reason, Mercyhurst abides by federal, state and local law in
admissions, employment and all services and programs provided.

Mercyhurst does not unlawfully discriminate on the basis of race, color, religion, creed, sex,
citizenship status, ancestry, national or ethnic origin, age, familial status, sexual orientation,
gender identity or expression, physical or mental disability, military or veteran status or any
other legally protected characteristic or because of any individual’s legally protected activities.

Mercyhurst complies with federal, state and local legislation and regulations regarding
nondiscrimination. This policy applies to faculty, administration and staff, applicants for
employment, students and applicants for educational programs and activities.

Candidates must be currently eligible to work in the United States.