We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Manages patient safety operating systems and applications to ensure availability, performance, integrity and supportability through configuration, production support and maintenance of systems, as well as development and implementation of system enhancements.Production Support: monitoring, troubleshooting, configuring, enhancing and providing advanced customer supportDeployment / Implementation: planning and executing the implementation of new applications or system integration and testingDesign: researching, recommending and designing new configurations and enhancements to patient safety systems; providing consulting advice and training to customers on system capabilities.

Qualifications:

• Experience: Two (2) years of relevant technical and/or clinical experience
• Required Education: Bachelor's degree in technical, healthcare, or related field
• Other: Ability to work in a complex technical environment. Ability to understand and apply fundamental concepts of IT. Ability to quickly identify and efficiently resolve system problems/challenges. Ability to understand the implications the technology has on stakeholders. Communication skills that foster and maintain right relationships. Project management and resource estimation skills. MS Office Suite proficiency. General understanding of clinical concepts and terminology. Familiarity and proficiency in SharePoint web site development and Microsoft Apps including Power BI is preferred.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.