We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

• Knowledge- Responsible for effective and efficient business office functions including the electronic billing of claims, paper claims, and resolution of failed claims.- Be able to answer questions regarding the history and activities on patients claims
• Resolves issues and re-submits claims as necessary. Communicates effectively with applicable departments in regards to claims processing.- Performs other work duties as assigned.Productivity-
• Maintains daily work assigned to ensure claims are submitted timely and A/R days thresholds are consistently met. 
• Maintains or exceeds established productivity standards on a daily, weekly, monthly, and annual basis.
• Maintains assigned workqueues to ensure established thresholds are consistently met. 
• Completes assignments in the prescribed time periods and with efficiency and attention to detail. Quality- Maintains acceptable quality standards per department requirements. 
• Communicates effectively with co-workers to ensure assignments are completed timely.
• Accurately and efficiently bill claims on a daily basis.Communication-
• Works effectively with other co-workers to accomplish work and departmental projects. 
• Interacts effectively with other departments as necessary. - Demonstrates positive and professional communications skills. System Proficiency- Uses and demonstrates an understanding of the patient accounting computer system.-
• Maintains technical knowledge and skills of all computer applications, including but not limited to EPIC, SSI, PNC, Microsoft Office, and Microsoft Excel. -
• Maintains current EPIC proficiency level for applicable role (EUPA End User Proficiency Assessment).ServiceWorks effectively with other co-workers to accomplish work tasks and complete department projects.
• MissionPerforms duties and responsibilities in a manner consistent with the mission, values, and Mercy Service Standards.

Qualifications:

•  High school diploma or GED:
• Experience: Two to three years related experience required.Certifications: Must have ability to work under stress, meet deadlines, and perform all daily assignments with consistent accuracy.
• Ability to use logic in determining correct document processing and to read, understand and follow written and oral instructions.
• Must be detail oriented. Required to maintain strict confidentiality.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.