Mercy Rehabilitation Hospital – Springfield is proud to be recognized by Newsweek as one of America’s Best Rehabilitation Hospitals in 2023. A career at Mercy Rehabilitation Hospital – Springfield, an inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It’s a chance to be a vital member of an interdisciplinary team caring for people in the “Queen City of the Ozarks” who need continued care to recover completely. You have specialized skills and our patients in the Springfield metropolitan area need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!

Our Benefits:

• New competitive pay rates
• Various shift availabilities
• Professional development and advancement opportunities
• Targeted approach to career development
• Strong interdisciplinary teamwork opportunities
• Superior quality patient outcomes
• Supportive leadership and culture
• State-of-the-art equipment

What you will do in this role:

• Ensures visitors are acknowledged quickly and helps direct them and answer any questions
• Initiates medical record upon admission.Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record
• Initiates follow-up regarding doctors’ orders
• Serves as unit receptionist for incoming and outgoing calls and visitor information
• Interacts frequently with unit personnel, physicians, visitors, patients’ families and other ancillary hospital personnel for the purpose of giving and receiving information
• Has contact with patients.Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café.Requires professional, courteous, and helpful manner in all contacts with customers

• High school diploma required, with two years of college level education preferred
• Computer experience required
• Prior experience in a hospital setting is preferred
• Must have the ability to work with all levels of medical personnel, patients and families
• Ability to speak and write concisely with knowledge of medical terminology desirable

Mercy Rehabilitation Hospital – Springfield provides inpatient rehabilitation services for patients recovering from strokes, brain or spinal cord injuries, amputations, complex orthopedic injuries and other conditions. Our rehabilitation hospital is accredited by The Joint Commission (TJC) as well as the Commission on Accreditation of Rehabilitation Facilities (CARF) for inpatient rehabilitation. Mercy Rehabilitation Hospital Springfield was nationally ranked in the top 6% of rehab hospitals for 2017.