At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Area Management Specialist ensures that the operations of the property(ies) in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Completes all reasonable work-related directives given by supervisor and above. Based on the assignment, is responsible for ensuring or supporting adherence to Operational Excellence standards and property-specific goals. Specific periodic assignments are identified in writing by Area Director of Property Operations or Regional Director.

We encourage candidates with lived experience to apply. This position is not hybrid eligible.

This position will support multiple properties and will be based out of Tahanan, which provides 146 units of affordable housing for individuals in San Francisco, CA.

Pay: $31.54/hour

Benefits:

• 15 days of earned PTO your first year, 12 company holidays 2 floating holidays.
• Early close Fridays - 3 paid hours off early each Friday.
• Health, dental (adult and child orthodontia included), vision, and pet insurance.
• Employer paid life insurance.
• Quarterly bonus pay to on-site staff.
• 403b match, paid volunteer time, and more.

Duties: 

• Ensures that rent collection procedures are followed, and benchmarks are achieved.
• Ensures that occupancy levels are at budgeted levels and higher, where possible.
• Ensures that the rents allowed under the regulatory programs are being achieved, where possible.
• Ensures that property budgets are followed and achieved, where possible.
• Ensures that property expenses are regularly reviewed and effectively managed to adhere to budgeted guidelines.

Minimum Qualifications:

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.

Preferred Qualifications:

• Professional certification in property or affordable housing management.
• Minimum of two (2) years of administrative, accounting, customer service, and/or supervisory experience.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.

Knowledge and Skills:

• Comprehend and communicate in the English language both orally and in writing.
• Interpret and understand financial information generated from property management software reports.
• Proficiency with Microsoft Office.
• Define and solve problems.

*this is a brief summary of the position.

**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.**