Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

The Clinical Liaison is primarily responsible for the referral development activity associated with Mercy Acute Rehabilitation Unit and acts as a liaison between internal and external referral sources, and internal operations. The liaison will participate in community and corporate events and reflects the organization's mission, core values and ethics .

The Clinical Liaison is responsible for establishing relationships with physicians, payers, and other referral sources. This position will ensure appropriate patient placement through clinical assessments and screening in conjunction with the internal team.

Responsible for identifying and qualifying new business development opportunities and overseeing the capture management and proposal development processes.

Conduct sales calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.

• Follow-up on internal and external problems as related to the referral and admission process to ensure rapid solutions. Maintain knowledge of and effectively promotes programs and internal resources.
• Assist with updating, revising, formulating related policies and procedures with assistance from Facility Administrator/Program Director as appropriate.
• Functions as a resource for and provides team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.
• Schedule and conduct presentations and tours of the the acute rehabilitation unit to referral sources, professionals and family members. Ensure consistent marketing of the unit in the newspaper, television and in the community.
• Work directly with the unit Medical Director on the admission of patients. Completes detailed Pre-Admission Screens, according to facility policies and procedures and payer requirements.
• Collaborate with the interdisciplinary team to ensure excellent coordination of care from admission to discharge.
• Provides patient updates to physicians, payers, case managers, social workers and other relevant persons.
• Reviews patient medical charts and understands pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and has a general medical knowledge of the patient.

MINIMUM EDUCATION

Required Minimum Education: 4 year Bachelors Degree

Specialty/Major: RN/Social Work/SLP/PT/OT

LICENSURE/CERTIFICATIONS (must be non-expired/active unless otherwise stated Required: Current BLS CPR card, Must be a graduate of an accredited RN/PT/OT/SLP program with current state licensure

Preferred:3-5 years experience in an acute rehabilitation setting

MINIMUM QUALIFICATIONS

Minimum Years and Type of Experience:1 year

Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com