Premium Audit Service Representative

Hybrid Work Schedule

Buffalo, NY

Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Premium Audit Service Representative for our Premium Audit team located in Buffalo, New York.

The Premium Audit Service Representative will become part of a dedicated premium audit team focused on reviewing audit information provided by policyholders and/or vendors in determining additional or return premium and application of classification codes in accordance with national/local regulations.

Merchants Insurance Group is proud to be named one of Buffalo Business First’s Best Places to Work in Western New York for a 2^nd consecutive year and to be named both a “Fast Track” company and Top Private Company for the 5^th year in a row by Buffalo’s Business First. Merchants has also been named as one of Ward's top 50 performing insurance companies in the United States for the 3^rd year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

• Reviews completed audits to ensure all necessary information is obtained in order to establish proper classification and rating of all exposures.
• Prepares Premium Adjustment Statement and current term endorsement preparation and processing in compliance with regulatory requirements and company service standards.
• Will assist the Premium Audit Supervisor in monitoring the workflow of their assigned region including outstanding audit requests - including policyholder reports as well as physical and telephone audits.

Qualifications & Skills:

• Up to 3 years’ prior insurance experience preferred and commercial lines experience a plus.
• Excellent communication and customer service skills.
• Computer experience including Microsoft office experience.
• ImageRight knowledge is a plus.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The pay range for this position is $37,212 - $51,000.

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE