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Description
POSITION SUMMARY: The Inside sales support representative is responsible for working with customers to assess their needs. Assists with customer requests, provides product and technical information.
ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
• Identifies revenue opportunities within customers' communities through excellent communication and networking.
• Identifies and closes additional purchases of products and services by customers' communities.
• Responds to requests from customers for information and presents products based on customer needs.
• Engages in technical discussions with potential clients.
• Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures.
• Provide excellent customer service.
• Must be able to work overtime as required
Requirements
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
REQUIRED EDUCATION/CERTIFICATION:
• High School Diploma
• 3 - 5 years of relevant experience
Compensation - Hourly starting at $19 per hour plus incentive
Why Join the Merchants Metals Team?
Our core values are in seven basic principles: Safety, Integrity, Accountability, Passion, Transparency, Empowerment, and Teamwork. Our employees are part of a culture that values and promotes personal growth and development. We understand that to be a market leader, we must be committed not only to our products but also to our people. We are committed to growing our employees and want our people to feel their time with Merchants Metals is an investment in their future. It’s our talent that helps make Merchants Metals the first name in fence solutions.
Benefits: We’ve got you covered.
Merchants Metals offers benefits that are specifically designed to fit your needs. We provide industry-leading coverage and benefits to our people and qualified family members, including:
In addition to the benefits program, Merchants Metals also provides employees a competitive wage, career advancement, paid PTO, and holidays. and training opportunities.
About Merchants Metals
We’re one of the largest manufacturers and distributors of fence systems in North America. With 35 distribution center locations, four manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be the contractor and architect choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial, and residential applications.
Full Time
Business Services
$49k-67k (estimate)
03/31/2024
05/30/2024
merchantsmetals.com
ROSEVILLE, CA
1,000 - 3,000
1953
Private
SCOTT COLLINS
$1B - $3B
Business Services