Description

As the Senior Insurance Analyst – Healthcare, you will collaborate with the healthcare asset management team, private label clients, and third-party vendors to ensure insurance coverage is in compliance prior to closing. Utilizing a proactive approach, you will be the sole point of contact for insurance questions, coverage requirements and investor guidelines. If you are eager and passionate about multi-family healthcare, then apply TODAY!

In one year as the Senior Insurance Analyst – Healthcare, you will know you were successful if you…

• Review loan documents to determine loan-specific insurance requirements. This includes, but is not limited to, appraisal, engineering, seismic, and environmental reports.
• Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan using our servicing system, SS&C PLM. This includes, but is not limited to, ACORD and/or policy review, annual premium documentation (including finance plans) and any corresponding insurance waiver risk analysis.
• Identify potential risk for the company and the investor and promptly notify the appropriate parties following identification of any coverage issue, deficiency, or lapse in coverage.
• Engage in proactive communication with clients, borrowers, operators, management companies and/or insurance agents/brokers to obtain clarification on insurance coverage limits, policy structure, and/or deductibles. Remediate any non-compliant insurance.
• Respond timely to inquiries from internal and external customers, ensuring that the proper notification, escalation, communication, and coordination occurs with management related to the performance of job duties, as needed.
• Monitor reports and deadlines to ensure work is completed in advance of set timelines, proactively communicating portfolio status with manager as needed. 
• Train and develop junior level team members.

Requirements

What we are looking for…

• Bachelor’s degree, preferably in the business or finance areas; or insurance-related industry designations with direct experience and demonstrated ability to perform the required tasks.
• Minimum of 2 years insurance experience required. Focus in healthcare loan administration preferred.
• Clear knowledge of Commercial Insurance Coverage – Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance.
• Familiarity with LEAN/HUD 232, escrow requirements and finance agreements.
• Requires problem solving skills as well as the initiative to troubleshoot and find resolutions.
• Requires excellent communication skills, written and oral, through all levels of the organization.
• Must demonstrate the ability to identify, interpret and apply applicable guidelines in managing assigned processes.
• Ability to educate others with the ability to translate insurance concepts into clear actionable information/instruction. 
• Ability to learn quickly and demonstrated ability to work independently in fast-paced environment.
• Must demonstrate the ability to successfully schedule own workload to meet multiple deadlines and manage assigned portfolio, prioritizing according to risk and urgency most efficiently.
• Flexibility and ability to work under pressure with tight deadlines and constant interruptions.
• Must possess strong organization and communication skills with a focus on accuracy and attention to detail.
• Ability to work well as part of a team while also capable of self-motivation and strong individual performance.
• Providing premier customer service to investors, borrowers, agents, and co-workers.
• Ability to maintain a positive attitude in all situations.
• Requires high level of computer proficiency in Microsoft Office, specifically regarding Outlook, Word, and Excel.

With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multi-family housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank’s balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.

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