Position Title: Branch Manager

Reports To: Owners

Supervises: Admin and Sales Staff, Area Management, Floor Division and Frontline Staff

Basic Function: The Branch Manager maintains smooth and efficient operations of a business, executing on the company vision while staying true to its mission.

Branch Manager Skills and Qualifications: Strong written and verbal skills, Emotional intelligence, Analytical Skills, Performance management, Staffing, Management proficiency, Coordination, Coaching, Developing standards, Financial planning and Strategy, Process improvement, Decision making, Strategic planning, Quality & Compliance management

Major Responsibilities:

- Oversee administrative and sales staff, area management, floor division, and frontline staff

- Maintain customer relationships through professionalism and effective communication

- Increase sales by making sales calls and closing deals

- Identifying and targeting areas in which a business can improve operation

- Monitoring revenue margins

- Overseeing employee productivity and accountability

- Researching and implementing new directives for bnusiness growth and prosperity

- Developing and implementing guidelines for employee evaluations, recruitment and promotion

- Interviewing, selection, and training employees

- Setting hours of work

- Maintaining production or sales records (beyond the merely clerical)

- Appraising productivity, handling employee grievances or complaints, or disciplining employees

- Determining work techniques

- Planning the work

- Apportioning work among employees

- Determining the types of equipment to be used in performing work, or materials needed

- Planning and monitor budgets for work

- Monitoring work for legal or regulatory compliance

- Providing safety and security of the workplace