Mercedes-Benz of Northwest Arkansas is adding a Mercedes-Benz Product Concierge to assist with the sales process help customers in purchasing their next Mercedes-Benz vehicle and assist existing owners with the technology and features of their current vehicle.

Why Opt for the Mercedes-Benz Experience:

At Mercedes-Benz of Northwest Arkansas, we foster a culture of continuous growth and unwavering support. Our team members aren't just colleagues; they're cherished like family. With access to ongoing training, clear pathways to career advancement, and an array of outstanding benefits, we stand as your dedicated partner in success. Our commitment is to ensure your career flourishes without compromising your personal life.

Product Concierge Responsibilities

• Conducting product presentations and explaining features, performance, and technology to clients alongside salespeople.
• Organizing and executing initial product deliveries to ensure a positive client experience.
• Coordinating pre-delivery activities and scheduling delivery appointments.
• Assisting with downloading and setting up manufacturer apps for clients.
• Developing personalized communication plans for clients, including product training and follow-up.
• Providing ongoing support to customers throughout their ownership experience.
• Generating regular reports on delivery activities for management.
• Greeting showroom customers and facilitating introductions to relevant team members.
• Collaborating with sales teams to enhance in-person, remote, and digital presentation processes.
• Offering expertise to sales staff during needs analysis and product selection.
• Conducting training sessions for staff on new products, features, and technology.
• Ensuring a clean and organized showroom environment.
• Managing online inventory updates and marketing materials.
• Assisting with special events.
• Creating social media content to showcase client deliveries and promote products.

Working Schedule

• The schedule will include 2-3 working Saturdays each month.
• 1 Day off scheduled during the week for scheduled working Saturdays
• Regular working hours will begin @ 9 am on weekdays/8:30 am on Saturdays

Perks and Advantages:

• Comprehensive Medical, Dental & Vision Insurance
• 401K Plan with Matching
• Paid Time Off and Vacation
• Lucrative Growth Opportunities
• Continuous Paid Training
• Family-owned and Operated Environment
• Long-term Job Security
• Health and Wellness Support
• Discounts on Products and Services

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Qualifications

• Available to work flexible hours and weekends
• Self-starter mentality and ambitious spirit preferred
• Ready to waste no time learning new product ins and outs, eager to improve
• Phenomenal communication skills with customers and team members
• Professional, well-groomed personal appearance
• Clean driving record and valid driver’s license

Join Our Team and Ignite Your Career as a Mercedes-Benz Product Concierge! Your journey toward success starts here at Mercedes-Benz of Northwest Arkansas. Drive with us and let your professional aspirations accelerate like never before!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• No experience needed
• Under 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Experience:

• Concierge: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bentonville, AR 72712 (Required)

Work Location: In person