Description

SALARY RANGE:

• $16- $19/hour- based on work experience

EMPLOYEE BENEFITS:

• Paid Time Off
• 401K & Employer Match
• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account
• Life Insurance
• Disability Insurance
• Employee Discounts

JOB OVERVIEW:

Responsible for maintaining a constant supply of clean linens and towels for hotel.

REPORTS TO:

Housekeeping Manager and/or Assistant Housekeeping Manager

KEY RELATIONSHIPS:

Internal: Housekeeping Manager, Assistant Housekeeping Manager, Room Attendants, Front Desk Staff, Hotel Managers, and Engineering.

External: Hotel guests/visitors.

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

ESSENTIAL JOB FUNCTIONS:

• Use correct cleaning chemicals for designated linen types, according to OSHA regulations and hotel requirements.
• Ensure security of any assigned keys.
• Check with Supervisor and Housekeeping office for additional assignments throughout the shifts.
• Organize work duty priorities.
• Review assigned area and complete general removal of any trash or debris.
• Stock laundry cart and laundry closet with linen supplies.
• Maintain cleanliness and organization of closet; remove trash; wipe down. shelves/counter/tables, sweep floor, clean lint traps at least twice daily.
• Clean designated areas with proper chemicals, tools, and equipment.
• Pre-sorting linens to locate and salvage stained or torn items.
• Loading and operating commercial washers and dryers.
• Folding and stacking towels, sheets, and other linens.
• Inspecting linens for stain/tears.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Handle guest complaints by following the four step procedures, ensuring guest satisfactions.
• Stock Housekeeping carts with linen, if needed.
• Make up cribs and rollaway beds.
• Assist in housekeeping when required.
• Separates laundry and inspect for stains and repair items.
• Places laundry into washing machine using proper load capacity restrictions.
• Moves laundry from washers into dryer using proper temperature settings.
• Finishes laundry and folds.
• Inspects finished laundry to assure high quality standards.
• Reports all machine malfunctions to supervisor immediately.
• Always maintains proper stock levels to insure proper amounts of laundry are available to start the next day.
• Cleans guest rooms when assigned by manager.
• Performs other tasks as assigned by property management.
• Maintains security for guests and property by following all security and safety regulations. (i.e., cleans work area, removes all linen from dryer, turns off dryers at the end of the day, etc.)

NOTE:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Qualifications