At the direction and control of the Lab Director, the Phlebotomist collects blood samples from patients.

Principal Duties and Responsibilities

• Receives or properly obtains specimens for laboratory analysis, primarily by venipuncture but also by other means
• Performs select routine laboratory tests as needed
• Ensures that tests are performed accurately and efficiently, and that the results are recorded and reported in a timely manner
• Assists the MTs, MLTS, & Lab Assistants as needed
• Ensures work areas & phlebotomy trays are kept clean and disinfected
• Assists management in keeping an appropriate inventory of supplies and restocks areas as needed
• Provides a variety of clerical and receptionist duties for the department
• Communicates with providers’ office and other staff to obtain complete information needed for payment (proper diagnoses, billing information, proper signatures) by Medicare and other payers
• Understands relationship of proper specimen collection to patient outcome
• Works with laboratory staff to clarify physicians’ orders
• Ensures proper and complete entry of orders into the lab’s computer system
• Customer service driven, patient-focused and friendly
• Performs other duties as assigned.
• May be required to work evenings, nights, and/or weekends on a regular or as needed basis.

Education: High school diploma, GED or equivalent experience.

Experience: Prior experience preferred

Physical Requirements: Physical requirements include, but may not be limited to:

• Reaching and grasping with arms and hands
• Proofreading and checking documents for accuracy
• Using a keyboard to enter or transform words or data
• Hearing in normal and soft tones
• Ability to read and understand written English words and sentences
• Ability to communicate orally and in writing in English words and sentences
• Ability to understand spoken English words and sentences
• Ability to communicate with others by telephone and e-mail

The demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Critical Demands:

• Understanding, supporting and promoting the organizational values inherent in the philosophy of Mena Regional Health System
• Performing job duties in a manner which demonstrates the values of Mena Regional Health System and its commitment to customer service
• Ability to use good judgment with good computer skills
• Safety Sensitive Position
• Working with confidential information
• Performing life-threatening procedures
• Complying with Human Resources policies and procedures
• Practice regular and punctual attendance