FUNCTION:

Under the direct supervision of the TLC and/or ATL, the Grader is responsible for inspecting apparel and merchandise for quality; while determining mark-up opportunities. The Grader will separate apparel into boutique, saleable, and salvage categories. The Grader maintains a neat and clean sorting and processing area at all times. The Grader will ensure accurate counts; while achieving and exceeding the MGI production goals of (4) Tallboys each day. Additional job duties assigned by Team Leader Coach.

SPECIFIC DUTIES:

1. Ensures 100% donor and customer delight.

2. Stays abreast of brand names, designer labels, current and vintage styles, and price points for soft line goods.

3. Sorts apparel into boutique, salable, and salvage categories. Place all salable apparel in the hang area of the sort table, tag and/or size apparel, hang apparel onto racks and transport racks of hung apparel to sales floor.

4. Provides quality assurance by checking for tears, stains, wet, smelly, soiled, broken zippers, missing buttons.

5. Recognize apparel brand names, knowledgeable on pricing, and grade quality of apparel.

6. Achieves and exceeding the MGI production goals of (4) Dandux/Tallboys each day.

7. Maintains sorting and processing area in a neat and clean condition at all times.

8. Adheres to all policies and procedures; follow good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach or ATL.

9. Reviews and utilizes current Consumer Product Safety Commission recall bulletins to prevent unsafe items from being sold in the store.

10. Handles equipment and follow safety procedures when moving equipment: push, not pull and never overfill equipment.

11. May assists with floor running, apparel rotation, cleaning dressing rooms as needed.

12. Responsible for performing assigned duties within the framework of our Guiding Principles: • We are committed to providing world-class customer service to all of our customers. • We are committed to a clean, neat, and organized store. The image of the store reflects Goodwill, the manager/TLC, and the team. • Donors should be greeted in 10 seconds. • We are committed to a full store with full inventory. • Every time we touch a donation, something good should happen to it. • All donations should be processed within 24 hours. • If you have a pile, you have a problem. • Hard goods should be priority processed. • Material handling equipment is for moving donations, not storage • Don’t fall in love with your donations… rotation is critical to success. • Donor Value should increase. • Profits should increase.

13. Attends in-service related training as assigned by Team Leader Coach.

14. Performs other duties as assigned by the Team Leader Coach.

ESSENTIAL JOB FUNCTIONS:

• Able to stand, bend and reach.

• Able to lift, push, pull, carry or otherwise move up to forty (60) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.

• Able to perform basic math skills.

• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.

• Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job.

• Ability to listen to and understand information and ideas presented through spoken words and sentences

• Regular attendance at the job, requiring team work and interaction with others.

• Ability to work under general supervision.

• Ability to develop, provide and maintain effective working relationships with team leader, team members, customers, and clients.

• Must be willing and able to work evenings and weekends.

• A high school diploma or GED.

CPFs FOR GRADER/SORTER

1. Apparel Donor Value (Location vs goal)

2. Sales vs. Budget

3. Work Quantity – hourly production vs. goal (units produced per hour)

4. Work Integrity – follows established procedures timely with a sense of urgency

5. Attendance – works schedule as assigned, notify leadership as needed with no recurring issues

6. Work Quality – personal image, keeps work area/location clean, individual safety performance

7. Safety – GGC metric score