2 DONOR GREETER- HERNANDO OUTLET Jobs in Hernando, MS
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DONOR GREETER- HERNANDO OUTLET
$48k-63k (estimate)
Full Time | Retail
0 Months Ago
Memphis Goodwill Inc. is Hiring a DONOR GREETER- HERNANDO OUTLET Near Hernando, MS
Function:Under the direct supervision of the TLC and/or Assistant Team leader (ATL), the Donor Greeter ensures donors are greeted in a prompt, friendly, and courteous manner; assist donors with the unloading of donations from vehicles, offers tax receipts, and maintains accurate daily counts of donations. The Donor Greeter will ensure a neat, clean, organized, and hazard free workstation, free of debris and trash. The Donor Greeter must demonstrate a positive and courteous demeanor.
Specific Duties:
Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
Assist donors with the unloading of donations from vehicles, trailers, etc.
Offer and provide tax receipts to donors.
Maintains accurate daily counts of donations.
Process donations according to GGC Processing Procedures.
Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
Maintains a neat, clean, and organized donation drive-through and work area.
Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
Assist customers with loading furniture and other large items.
Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
Assists truck driver with loading and unloading truck.
Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
Always adheres to Memphis Goodwill safety rules.
Attends in-service and related training as assigned by TLC.
Other duties as assigned by the TLC and/or ATL.
Training & Experience:
A high school diploma or GED, preferred.
Ability to bend, reach, and stand for extensive periods of time, and lift up-to 60lbs. on a regular basis.
Ability to effectively communicate both verbally and in writing; and perform basic mathematical skills.
Must be willing to work evenings and weekends/ flexible schedule.
Special Requirements:
Able to lift up-to 60lbs, bending, pushing, pulling, or reaching
Able to stand and/or walk for long periods of time
Able to develop and maintain an effective working relationship with TLC, ATL, team members, customers, donors.
Able to maintain a positive friendly attitude and a neat, clean, and well-groomed appearance.
Able to communicate effectively and provide general feedback.
Able to attend in-service related training as assigned by the TLC and/or ATL.
CRITICAL PERFORMANCE FACTORS (CPF):
Safety – GGC Safety metric score
Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
Quality of work – (Attitude, sense of urgency, productivity, individual safety performance)
Accuracy of donor counts
Image – personal image, keeps work area/location clean, safe, organized with no donor creep
Work Integrity – follows established procedures and processes donation timely with a sense of urgency
Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
Reporting - accurately reports equipment on hand, communicates needs
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$48k-63k (estimate)
POST DATE
05/02/2023
EXPIRATION DATE
06/20/2024
WEBSITE
goodwillmemphis.org
HEADQUARTERS
MEMPHIS, TN
SIZE
25 - 50
FOUNDED
1927
TYPE
Private
CEO
MICHEAL A MARTINI
REVENUE
$5M - $10M
INDUSTRY
Retail
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