JOB SUMMARY # Performs specialized technical duties that require the ability to set up radiography equipment, position patients, and acquire diagnostic radiographs of internal body structures for the detection, diagnosis, and evaluation of pathology in a variety of settings including surgery and portable x-ray. Clinic Rad Tech:#General medical receptionist duties including accurate patient registration, insurance verification, and diagnostic exam ordering.# Maintains a work environment in good working condition with equipment and supplies stocked.# Collaborates with patient and patient#s family to receive and collect laboratory specimens for analysis including phlebotomy.# Clinic Lead Tech:# Subject matter expert for outlying clinic operations.# Resource person for all other Clinic Rad Techs. # JOB RELATIONSHIPS # Responsible To Diagnostic Imaging Management; co-workers. Workers Supervised######### None Interrelationships## Patients # patient families, visitors, physicians, all department/hospital personnel, office personnel, vendors, and community. # JOB RESPONSIBILITIES # Produces high quality radiographic images unassisted through appropriate positioning and technical factors, quality assurance, and documentation.# Adjusts protocols to meet patient needs when necessary.# Critiques completed procedures for high diagnostic quality.# Maintains a repeat rate at or below the national standard. Familiarity with terminology and the procedures performed in all of Diagnostic Imaging.# Demonstrates a working knowledge of all front desk and file room procedures. Communicates delays to patients.# Explains procedures so that patients are comfortable.# Obtains thorough and pertinent patient history and prepares patients for examination. Involves the patient and patient#s family in the formulation of the plan of care by interactive professionally and compassionately with the patient / family. Encourages and assist in research at the technologist level.# Keeps abreast of new procedures and exams as it pertains to area of diagnostic imaging practice. Selects the appropriate equipment and is aware of the set up based on procedure protocol, specifications, and standards. Evaluates the technical quality of images and is able to record, archive, retrieve, compile, and calculate data. Independently capable of assisting the radiologist during invasive procedures such as biopsies and abscess drainages. Positions the patient based on anatomy in question and provides accurate measurements, educates and can clearly explain procedures before imaging, and follows age-specific guidelines. Practices positive patient identification Acquires complete and appropriate patient history and conveys all pertinent information to radiologist.# Confers with radiologist regarding patient care and protocol as necessary. # CLINIC RAD TECH SPECIFIC RESPONSIBILITIES # Responsible for general secretarial and reception duties including, but not limited to, answering the telephone, log physician requests, compile pertinent statistics, call reports, schedules outpatient testing, patient registration, and order entry. Obtains all laboratory specimens from patients within guidelines of acceptable laboratory policy and procedure (venous, capillary, arterial, etc.). Properly, accurately, and promptly processes specimens per established process. Performs point of care procedures as established by the Laboratory Leadership following CLIA 88 Waived Tests guidelines. Delivers specimens and covers courier duties when necessary.# Familiar with practices and job duties at main campus and all outlying clinics and able to work at these locations as needed. # ORGANIZATIONAL AND DEPARTMENT SPECIFIC RESPONSIBILITIES # Consistently treats patients and co-workers with dignity and respect.# Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA). Demonstrates knowledge of and supports hospital#s mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior.# Promotes a culture of safety, quality services, and customer satisfaction. Demonstrates safe and effective use as well as calibrates and performs preventive maintenance of all equipment associated with assigned duties. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs. Identifies problems or issues and brings them to the attention of the appropriate individual.# Assumes responsibility and confirms that the problem has been resolved. Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement. Participates in educational and staff meetings.# Attends all department meetings and/or reads minutes.# Participates as assigned with student/new employee education. Performs and/or accepts all other duties as assigned. Performs routine cleaning of work area and associated equipment.# Maintains a complete stock of necessary supplies. Transports and transfers patients in a safe manner and adheres to patient transport policy.# Utilizes proper restraints, side rails, and other associated measures when transporting patients. Participates in continuous quality improvement activities or committees; seeks out and participates in continuing education related to all areas of responsibility Adheres to dress code requirements and standards.# Wears identification badge clearly visible at chest level while on duty. Performs and/or accepts all other duties as assigned. # JOB SPECIFICATIONS # Education Minimum## American Registry of Radiologic Technologists (ARRT) registered or Registry Eligible. Desired:### Two year allied health degree. A second advanced modality registry.# i.e. CT, Mammography, Bone Densitometry, etc# For Clinic Rad Tech American Association of Bioanalysts (AAB) Phlebotomy Technician (PBT) or similar Training and Experience Minimum Able to perform imaging procedures associated with area of hire independently and accurately. Desired Two years of experience as an ARRT registered radiologic technologist. For Clinic Rad Tech: 2 weeks of phlebotomy training / experience (arterial, capillary, and venous). 2 weeks of patient registration / reception experience. Previous experience in patient registration / reception Essential Technical and Motor Skills Ability to effectively operate a computer, associated peripherals, and Microsoft Windows operating system. Ability to utilize telephone, fax machine, and electronic messaging systems. Ability to read quickly and accurately to obtain clinical and pertinent information. Ability to operate/utilize imaging equipment in area of hire. Essential Physical Requirements Ability to work sitting, walking and/or standing for long periods of time. Ability to do forward reaching, bending, pulling, twisting lifting and turning associated with patient transport and equipment handling. Ability to push wheelchairs or stretchers throughout the hospital. Essential Mental Requirements Ability to understand complex written and verbal orders and able to manage several different tasks at once. Essential Sensory Requirements Ability to communicate receptively and expressively in English both written and spoken, with employees, volunteers, and patients. Ability to visually assess patient#s condition. Ability to communicate with patient in order to assess patient#s condition and evaluate effects of treatment. Ability to accurately hear communication by phone or in person. Interpersonal Skills Must have the ability to interact effectively with patients and their families, the public, physicians and other Memorial Healthcare staff and maintain a professional and courteous manner. Ability to deal with emotional or distraught patients. Ability to maintain self-control.#

JOB SUMMARY

Performs specialized technical duties that require the ability to set up radiography equipment, position patients, and acquire diagnostic radiographs of internal body structures for the detection, diagnosis, and evaluation of pathology in a variety of settings including surgery and portable x-ray.

Clinic Rad Tech: General medical receptionist duties including accurate patient registration, insurance verification, and diagnostic exam ordering. Maintains a work environment in good working condition with equipment and supplies stocked. Collaborates with patient and patient's family to receive and collect laboratory specimens for analysis including phlebotomy.

Clinic Lead Tech: Subject matter expert for outlying clinic operations. Resource person for all other Clinic Rad Techs.

JOB RELATIONSHIPS

* Responsible To

* Diagnostic Imaging Management; co-workers.

* Workers Supervised

* None

* Interrelationships

* Patients & patient families, visitors, physicians, all department/hospital personnel, office personnel, vendors, and community.

JOB RESPONSIBILITIES

* Produces high quality radiographic images unassisted through appropriate positioning and technical factors, quality assurance, and documentation.

* Adjusts protocols to meet patient needs when necessary.

* Critiques completed procedures for high diagnostic quality.

* Maintains a repeat rate at or below the national standard.

* Familiarity with terminology and the procedures performed in all of Diagnostic Imaging. Demonstrates a working knowledge of all front desk and file room procedures.

* Communicates delays to patients. Explains procedures so that patients are comfortable. Obtains thorough and pertinent patient history and prepares patients for examination.

* Involves the patient and patient's family in the formulation of the plan of care by interactive professionally and compassionately with the patient / family.

* Encourages and assist in research at the technologist level. Keeps abreast of new procedures and exams as it pertains to area of diagnostic imaging practice.

* Selects the appropriate equipment and is aware of the set up based on procedure protocol, specifications, and standards.

* Evaluates the technical quality of images and is able to record, archive, retrieve, compile, and calculate data.

* Independently capable of assisting the radiologist during invasive procedures such as biopsies and abscess drainages.

* Positions the patient based on anatomy in question and provides accurate measurements, educates and can clearly explain procedures before imaging, and follows age-specific guidelines.

* Practices positive patient identification

* Acquires complete and appropriate patient history and conveys all pertinent information to radiologist. Confers with radiologist regarding patient care and protocol as necessary.

CLINIC RAD TECH SPECIFIC RESPONSIBILITIES

* Responsible for general secretarial and reception duties including, but not limited to, answering the telephone, log physician requests, compile pertinent statistics, call reports, schedules outpatient testing, patient registration, and order entry.

* Obtains all laboratory specimens from patients within guidelines of acceptable laboratory policy and procedure (venous, capillary, arterial, etc.).

* Properly, accurately, and promptly processes specimens per established process.

* Performs point of care procedures as established by the Laboratory Leadership following CLIA 88 Waived Tests guidelines.

* Delivers specimens and covers courier duties when necessary.

* Familiar with practices and job duties at main campus and all outlying clinics and able to work at these locations as needed.

ORGANIZATIONAL AND DEPARTMENT SPECIFIC RESPONSIBILITIES

* Consistently treats patients and co-workers with dignity and respect. Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA).

* Demonstrates knowledge of and supports hospital's mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior. Promotes a culture of safety, quality services, and customer satisfaction.

* Demonstrates safe and effective use as well as calibrates and performs preventive maintenance of all equipment associated with assigned duties.

* Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.

* Identifies problems or issues and brings them to the attention of the appropriate individual. Assumes responsibility and confirms that the problem has been resolved.

* Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement.

* Participates in educational and staff meetings. Attends all department meetings and/or reads minutes. Participates as assigned with student/new employee education.

* Performs and/or accepts all other duties as assigned.

* Performs routine cleaning of work area and associated equipment. Maintains a complete stock of necessary supplies.

* Transports and transfers patients in a safe manner and adheres to patient transport policy. Utilizes proper restraints, side rails, and other associated measures when transporting patients.

* Participates in continuous quality improvement activities or committees; seeks out and participates in continuing education related to all areas of responsibility

* Adheres to dress code requirements and standards. Wears identification badge clearly visible at chest level while on duty.

* Performs and/or accepts all other duties as assigned.

JOB SPECIFICATIONS

* Education

* Minimum

* American Registry of Radiologic Technologists (ARRT) registered or Registry Eligible.

* Desired:

* Two year allied health degree.

* A second advanced modality registry. i.e. CT, Mammography, Bone Densitometry, etc

* For Clinic Rad Tech American Association of Bioanalysts (AAB) Phlebotomy Technician (PBT) or similar

* Training and Experience

* Minimum

* Able to perform imaging procedures associated with area of hire independently and accurately.

* Desired

* Two years of experience as an ARRT registered radiologic technologist.

* For Clinic Rad Tech:

* 2 weeks of phlebotomy training / experience (arterial, capillary, and venous).

* 2 weeks of patient registration / reception experience.

* Previous experience in patient registration / reception

* Essential Technical and Motor Skills

* Ability to effectively operate a computer, associated peripherals, and Microsoft Windows operating system.

* Ability to utilize telephone, fax machine, and electronic messaging systems.

* Ability to read quickly and accurately to obtain clinical and pertinent information.

* Ability to operate/utilize imaging equipment in area of hire.

* Essential Physical Requirements

* Ability to work sitting, walking and/or standing for long periods of time.

* Ability to do forward reaching, bending, pulling, twisting lifting and turning associated with patient transport and equipment handling.

* Ability to push wheelchairs or stretchers throughout the hospital.

* Essential Mental Requirements

* Ability to understand complex written and verbal orders and able to manage several different tasks at once.

* Essential Sensory Requirements

* Ability to communicate receptively and expressively in English both written and spoken, with employees, volunteers, and patients.

* Ability to visually assess patient's condition.

* Ability to communicate with patient in order to assess patient's condition and evaluate effects of treatment.

* Ability to accurately hear communication by phone or in person.

* Interpersonal Skills

* Must have the ability to interact effectively with patients and their families, the public, physicians and other Memorial Healthcare staff and maintain a professional and courteous manner.

* Ability to deal with emotional or distraught patients.

* Ability to maintain self-control.