We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join.
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Summary:

Coordinates the successful transfer or bed placement of patients entering Memorial Healthcare System (MHS). Ensures patients are assigned rooms in an expedient manner by communicating effectively with the surgery department, emergency department, nursing units, physician offices, and outlying facilities to ensure appropriate transfer and placement of patients. Gives high priority to customer service and complete customer satisfaction.

Responsibilities:

Plans, implements, and evaluates patient needs based on reported assessment to optimize outcomes and maximize available resources. Remotely triages using Critical Care or Emergency Department experience to identify patient care needs providing expert and timely recommendation for correct facility transfer based on patients acuity, services required, condition, circumstances and area facility capacity and capability matrixes.

Follows established documentation protocols for transfer and bed placement in the Epic EMR to ensure adequate patient safety standards are met.

Utilizes the chain of command to advocate for a patient in need of priority admission or transfer to higher or lower level of care that are beyond the scope of practice for the facility, specialists, etc. (eg, STEMI, stoke, trauma alert).

Serves as the expert in Emergency Medical Treatment and Labor Act (EMTALA) and intervenes including escalation to leadership, as needed. Follows established protocols for interfacility transfer acceptance and escalates to direct report, Administrative Officer, or Administrator On Call (AOC).

Remotely engages with facility staff to monitor and document transfer need; communicates patient condition to sending or receiving providers and facilities. Consults other disciplines based upon patient s needs, eg, infection control, equipment needs, nutritional, functional, pain, social and skin integrity.

Accurately completes effective and expedient placement of patients from all nursing units with emphasis on the ED, ICU, Post Anesthesia Care, Cardiac Care, Cath Lab, and external transfers.

Collaborates across all disciplines to coordinate patient transfers, including disposition, ambulance transportation (internal and external), specialist referrals, etc. Coordinates the successful transfer and placement of patients across MHS.

Assigns initial bed placement and establishes bed assignments based on documented assessment, patient and bed attributes, isolation and identified risks.

Anticipates admission needs and communicates findings with transferring department, nurse or facility and collaborates to obtain optimal patient flow across the system.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DEVELOPMENT AND IMPLEMENTATION OF PLAN OF CARE, DOCUMENTATION, HEALTHCARE REGULATORY ENVIRONMENT, KNOWLEDGE OF DISEASE PROCESS, ORGANIZATION SKILLS (4), PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING - PATIENT CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, WORKLOAD MANAGEMENT

Education and Certification Requirements:

Bachelors: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Can adjust through a rapidly changing environment.Required Work Experience: Minimum of three (3) years of Emergency Department or Critical Care experience.Other Information: Additional Education Info: Bachelors in Nursing preferred

Working Conditions and Physical Requirements:

• Asbestos = 0%
• Audible Speech = 80%
• Bending and Stooping = 80%
• Bio hazardous Waste = 80%
• Biological Hazards - Respiratory = 80%
• Biological Hazards - Skin or Ingestion = 80%
• Blood and/or Bodily Fluids = 80%
• Climbing = 40%
• Communicable Diseases and/or Pathogens = 80%
• Computer Monitor = 80%
• Cytotoxic Chemicals = 60%
• Depth Perception = 80%
• Distinguish Color = 80%
• Domestic Animals = 40%
• Dust = 60%
• Extreme Heat/Cold = 0%
• Fire Risk = 40%
• Gas/Vapors/Fumes = 80%
• Hazardous Chemicals = 80%
• Hazardous Medication = 80%
• Hazardous Noise = 0%
• Hearing Acuity = 80%
• Heating Devices = 40%
• Hypoxia = 0%
• Keyboard Entry = 80%
• Kneeling = 60%
• Laser/High Intensity Lights = 0%
• Latex = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Radiation = 0%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 40%
• Repetitive Movement Hand/Arm = 80%
• Running = 40%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Sitting = 60%
• Smelling Acuity = 40%
• Squatting = 80%
• Standing = 80%
• Sudden Decompression During Flights = 0%
• Taste Discrimination = 0%
• Unprotected Heights = 0%
• Walking = 80%
• Wet or Slippery Surfaces = 60%

Shift:

Nights

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

About the Company:
Memorial Healthcare System