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At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
The purpose of the Member Service Representative II is to support all aspects of branch operations, assist with growth of deposits, loans and service ratio. This position is responsible for meeting and exceeding member expectations by identifying members’ product and service needs, supporting a member-focused culture that influences the use of technology and collaborates with Members 1st departmental partners to provide a seamless experience for members. A significant degree of creativity, data analysis and problem-solving skills are required to effectively provide solutions to member issues.
With no budgetary responsibilities, the Member Service Representative II provides superior service, supports branch growth and service, demonstrates compliance and credit union standard and performs lobby engagement. This position has limited supervision of work and communicates, interacts and collaborates effectively to provide exceptional member service. In addition, this role ensures compliance through the adherence of all credit union policies and procedures, demonstrates and fosters a consultative sales culture with members and staff, influences and connects branch associates, partners and members to technology.
EDUCATION:
EXPERIENCE:
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WORKING CONDITIONS/PHYSICAL DEMANDS:
Full Time
$35k-42k (estimate)
04/24/2024
06/22/2024
The job skills required for Member Service Representative II (PC 464) include Products and Services, Cash Handling, Problem Solving, Leadership, Time Management, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative II (PC 464). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative II (PC 464). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative II (PC 464) positions, which can be used as a reference in future career path planning. As a Member Service Representative II (PC 464), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative II (PC 464). You can explore the career advancement for a Member Service Representative II (PC 464) below and select your interested title to get hiring information.