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Description
Meltwater is in search of a Senior Manager, Global End User Services to provide overall leadership and supervision to the Service Desk team, as well as other operational areas related to the end-user lifecycle. The Senior Manager, Global End User Services is responsible for implementing the planning, design, and enhancement of Service Desk processes based on industry best practices while ensuring a high level of customer service across all offices. Additionally, this role will be responsible for ensuring that the established standards and procedures are followed and effective, as well as ensuring adequate staffing levels and coverage to meet support requirements.Full Time
$98k-126k (estimate)
03/27/2024
05/11/2024
meltwater.com
SAN FRANCISCO, CA
1,000 - 3,000
2001
Public
JORN LYSEGGEN
$200M - $500M
Meltwater is a California-based SaaS platform that offers media monitoring, social analytics and related solutions for PR and marketing teams.