About Meiborg:

As an industry leading Service Center, Meiborg Enterprises provides safe and reliable transportation services to a diverse group of customers throughout the United States. With a reputation of providing only the best in transportation and warehousing our professional customer support staff deliver the highest levels of efficiency and performance for our customers.

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Position Purpose:

The Warranty Claims Specialist is responsible for filing all required warranty information and supporting documentation to manufacturers for top warranty reimbursement rates on parts and labor while maintaining accuracy and following manufacturer guidelines to avoid potential audits.

Job Requirements:

• Years of Experience: 1-2 years dealership service department experience, warranty claims/admin experience, and/or automotive industry preferred. Knowledge in the trucking industry preferred.
• Education: High School Diploma or equivalent required; Associates preferred.

Essential Responsibilities:

· Translate information from client invoices and service management system to Warranty Claims Forms for submission to a manufacturer

· Review and reconcile payments from manufacturers, review invoices for accuracy

· Appeal payments and communicate with suppliers and vendors for discrepancy in warranty reimbursements and payments

· Develop in-depth understanding of the reports used to calculate submission opportunity

· Ensure defined processes and verbal instructions are followed and completed in an efficient manner that priority items are addressed within given timelines

· Effectively communicate internally with management via phone and email.

· Maintain effective task notes through excellent documentation and organization while using various programs and software

· Other duties as assigned

Qualifications/Skills:

· Ability to learn new software applications and be comfortable working on diverse types of computer programs with strong working knowledge of Excel

· Strong analytical skills and pattern recognition skills

· Ability to perform duties with goal-orientated work methodology

· Ability to work independently and manage multiple tasks accurately in a fast-paced environment with minimal supervision

· Exceptional customer service, professional written and verbal communication, and interpersonal skills

· Impeccable organizational skills

· Working knowledge of Outlook is preferred

Job Type: Full-time

Pay: Based on education, experience, and credentials

Benefits:

· Comprehensive benefits package including Medical, Dental, Vision, and Rx

· PTO benefits

· 401k with company match

· Company paid Chiropractic

· Short Term Disability

· Life Insurance

Job Location: Rockford, Illinois

Supervisory Responsibilities: none

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer

· Must be able to lift 15 pounds at times

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-site gym
• Paid time off
• Prescription drug insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Rockford, IL 61109: Relocate before starting work (Required)

Work Location: In person