FUNCTIONAL RESPONSIBILITIES:

Positions assigned to Social Worker (Child & Family) may be responsible for:

• Conducting investigations and family assessments for children with mental health issues, and or maltreatment.
• Reviewing program eligibility; developing case plans; identifying client strengths and weakness impacting interventions.
• Arranging and coordinating foster placement for children and monitoring service providers.
• Providing crisis intervention, and coordinating emergency services.
• Preparing court requests; attending court hearings; and providing expert testimony regarding cases of child abuse or exploitation.

Positions assigned to Social Worker (Adult Protection) may be responsible for:

• Conducting assessments and investigations of adult maltreatment victim cases.
• Developing case plans in consultation with internal and external agencies.
• Coordinating petition filings and appearing for court hearings.

Positions assigned to Social Worker (Mental Health) may be responsible for:

• Providing counseling and support services for individuals, families, and groups experiencing mental health issues/crisis.
• Providing education to individuals, families, and groups in the community.

Positions assigned to Social Worker (Developmental Disabilities) may be responsible for:

• Assessing and developing case plans for individuals with developmental disabilities.
• Monitoring progress and providing crisis management.

Positions assigned to Social Worker (Adult Services) may be responsible for:

• Providing care coordination services for enrollees managed care and waiver programs.
• Performing applicable assessments and monitoring client progress.

ESSENTIAL DUTIES:

Plans and implements community programs, to include implementing program procedures; monitoring regulations to assess impact on programs; developing program budgets, to include researching funding sources; determining program eligibility; and ensuring compliance with program requirements and applicable regulations, policies, and procedures.

Performs case management duties, to include investigating reports of maltreatment, conducting home visits, completing assessments, scoring and reporting assessment results, assisting clients with determining the level of support required, developing and implementing support and crisis intervention plans, coordinating and providing referral services, and monitoring client progress.

Enters, updated, researches, compiles, reviews, and analyzes information to prepare and maintain reports, plans, applications, records, and other documentation; ensures informational accuracy and compliance with applicable regulations, policies, and procedures.

Coordinates with community groups and other internal and external staff, departments, and/or agencies, and attends meetings, to conduct trainings and provide education, coordinate program services and operations, provide consultation, testify in court, respond to complaints, resolve conflicts, and/or facilitate related departmental operations.

• Interview, assessment, counseling, and evaluation techniques;
• Mental health principles, current methods, and trends;
• Adult and child protection investigation procedures as per State statute;
• Social services principles and techniques;
• Problem solving techniques;
• Community resources;
• Customer service principles;
• Case management principles and practices;
• Crisis intervention strategies;
• Computers and related software applications;
• Applicable federal, state and local laws, codes, regulations;
• Customer service principles;
• Specialized equipment relevant to area of assignment;
• Modern office technology.

• Providing customer service;
• Managing social work caseloads;
• Applying applicable federal and state policies and regulations;
• Identifying and recognizing behaviors associated with child development, mental disorders, learning disabilities, substance abuse, and domestic violence;
• Conducting interventions;
• Managing crisis interventions;
• Recognizing symptoms, signs and side effects of substance use and/or abuse;
• Directing and focusing therapy to address identified problem(s);
• Working with a diverse population with multiple psychological problems;
• Preparing reports;
• Providing customer service;
• Utilizing a computer and relevant software applications;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.