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Routing Specialist
Summary
MedZed is re-imagining the house call. Will you innovate with us? MedZed is a fast paced, organization focused on inspiring and enabling better health. We are seeking an exceptional Routing Specialist to join our team. MedZed uses technology to bring healthcare to complex, hard to reach patients. We partner with health plans and managed care organizations to allow these high-risk patients to be treated in the comfort of their homes. Our Routing Specialists are an integral part of the patient’s Enhanced Care Management team. The Routing Specialist possesses an energetic, outgoing, and friendly demeanor.
Job Description
MedZed Routing Specialist will assist in daily activities to ensure that routes are efficient for the scheduled day, require minimal technical intervention, minimize costs to the business and keep promises to customers. With general guidance and coaching, provides analytical support on business applications, infrastructure, and technology related activities. Provides guidance, assistance, coordination, and follow-up on complex problems and ensures resolution. Assists Patient Service Representatives on their migration to new or revised products, applications, and platforms. Works with application developers and operations personnel to support production applications and customer-specific operations. Working with other supervisors and management team members to support agents and maximize patient satisfaction. The ideal candidate must possess great communication skills and be able to lead and motivate in a multiple time zone, fully remote work environment. This is a full-time nonexempt position.
Daily Responsibilities
Education & Work Experience
Other
$48k-59k (estimate)
03/30/2024
05/08/2024
mymedzed.com
Atlanta, GA
50 - 100
The job skills required for Router include Customer Service, Communication Skills, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Router. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Router. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Router positions, which can be used as a reference in future career path planning. As a Router, it can be promoted into senior positions as a Traffic Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Router. You can explore the career advancement for a Router below and select your interested title to get hiring information.