About Us:

MedWell Medical provides high-quality primary care as a Concierge Medicare Advantage Geriatric Medical Practice to its members in clinic, residential community, assisted livings and care homes in Long Beach, and surrounding areas. We do everything we can for our Seniors and hold their hand through every step of their health journey.

Summary of Position:

MedWell Medical is hiring a full-time, Bilingual Spanish-Speaking Front Desk/ Medical Assistant who is friendly and energetic. The Front Desk/Medical Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication throughout the office and organization staff.

Front Desk/ Medical Assistant Duties:

• Create a welcoming environment in the front office
• Greets and interacts with patients and visitors upon arrival
• Answer phone calls, emails, and faxes
• Compiles and prepares charts
• Verifies patient information by interviewing patient, confirming purpose of visit, and acquiring proper patient documentation on day of appointment during check-in process
• Collect and store medical information from patients during check-in process
• Ensure patient rooms are properly sanitized and prepped before and after appointments
• Take patient’s vitals and log into day of appointment’s Progress Notes for provider to review
• Provide proper hand-off to provider
• Help patients schedule appointments during check-out process after acquiring sign-out from provider
• Providing patient with next step instructions during check-out process
• Maintain EMRs in compliance with HIPAA guidelines
• Forward mail to proper entities
• Ensuring proper inventory of all front office and back office supplies
• Commute to our Garden Grove office every Thursday (nearby Euclid St. and Westminster Ave.)
• Exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.

Candidate Qualifications:

• High School Graduate or equivalent education and experience required
• Minimum one (1) years of medical front office or equivalent administrative experience required
• Follow HIPPA and Medicare guidelines
• Knowledge of Microsoft Office Suite, including Outlook, Word, and Excel, required
• Clerical experience to include computer competency and telephone skills required
• Proficiency in relevant computer hardware and software, as well as EMR systems, and other standard medical office equipment
• Knowledgeable of medical terminology
• Ability to work independently or as part of a team Excellent organizational and time management skills
• Two years (2) medical front office experience preferred
• Knowledge of healthcare database systems preferred
• Understanding of insurance procedures preferred

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Medical specialties:

• Geriatrics
• Internal Medicine

Schedule:

• Monday to Friday

Work Location: In person