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** Client Service Representative**
Client Services Akron, Ohio
**Description**
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.
**We are looking for:**
**Client Service Representative *(Veterinary Receptionist)***
Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.
**What youll do:**
* Greet and check-in clients
* Answer telephones and transfer calls
* Escort clients and their pets to exam rooms
* Manage medical records, charts, reports and correspondence
* Discuss payment options and process payments
* Maintain a neat and clean lobby
**Who you are:**
* Ability to remain composed in stressful and emotional situations
* Excellent verbal and written communication skills
* Excellent client service skills and phone etiquette
* Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
* Sense of urgency within a fast-paced environment
* Some flexibility with work hours and able to work additional hours when necessary
* Critical thinking skills and ability to anticipate needs inter & intra-departmentally
* General computer competency required including Microsoft Word and Excel
* Previous experience in veterinary setting (preferred)
**Perks and Benefits include:**
* Strong career growth and personal development opportunities
* Comprehensive Health Benefits
* Vision and Dental
* HSA, FSA and Independent Care Spending
* 401k with Employer Match
* Paid Time Off (PTO) beginning on your first day
* Shift Differentials and On-call Pay
* Uniform Allowance
* Employee Pet Discounts and Pet Insurance
* Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
* Continuing Education Opportunities and Assistance Program
*Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.*
*MedVet does not accept unsolicited resumes from third-party recruiters.*
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Full Time
$36k-45k (estimate)
04/28/2024
05/11/2024
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
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Step 3: View the best colleges and universities for Client Service Representative.