13 Client Service Representative Jobs in Norwalk, CT
MedVet is Hiring a Client Service Representative Near Norwalk, CT
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.
We are looking for:
Client Service Representative
Varies- 2p-12a Wed-Fri, Sun dayshift
Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.
What you'll do:
•Greet and check-in clients
•Answer telephones and transfer calls
•Escort clients and their pets to exam rooms
•Manage medical records, charts, reports and correspondence
•Discuss payment options and process payments
•Maintain a neat and clean lobby
Who you are:
•Ability to remain composed in stressful and emotional situations
•Excellent verbal and written communication skills
•Excellent client service skills and phone etiquette
•Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
•Sense of urgency within a fast-paced environment •Some flexibility with work hours and able to work additional hours when necessary
•Critical thinking skills and ability to anticipate needs inter & intra-departmentally
•General computer competency required including Microsoft Word and Excel
•Previous experience in veterinary setting (preferred)
Perks and Benefits include:
•Comprehensive Health Benefits
•Vision and Dental
•HSA, FSA and Independent Care Spending
•401k with Employer Match
•Paid Time Off (PTO
•Shift Differentials and On-call Pay
•Uniform Allowance
•Employee Pet Discounts and Pet Insurance
•Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
Continuing Education Opportunities and Assistance Program
Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.
MedVet does not accept unsolicited resumes from third-party recruiters.
Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Ass
Job Summary
Full Time
$42k-55k (estimate)
05/02/2024
05/15/2024
medvetforpets.com
WORTHINGTON, OH
1,000 - 3,000
2009
$50M - $200M
Ancillary Healthcare
Related Companies
About MedVet
MedVet Medical & Cancer Centers for Pets, with headquarters in Columbus, Ohio, is a widely recognized and growing group of emergency and specialty referral veterinary hospitals for companion animals. MedVet Medical & Cancer Centers for Pets is employee owned and veterinary led, and is committed to delivering the highest quality, most compassionate specialty and emergency veterinary care available in the nation. MedVet provides specialty referral services for in-depth care and patient management, as well as emergency services, available 24 hours a day, 365 days a year. The clinical, operations,... and business teams staffing our network of twelve medical centers located in Ohio, Louisiana, Alabama, Kentucky, Indiana, and Illinois are deeply committed to MedVet's mission of Leading specialty healthcare for pets. Our key values of Teamwork, Leadership, and Compassion best define MedVet's collaborative culture, the opportunity to excel presented to our employees, and the true respect we wear on our sleeves for our MedVet colleagues (our referral partners), the patients we treat and their owners who entrust them to us. Visit our website at www.medvetforpets.com for further information and to view employment opportunities at MedVet Medical & Cancer Centers for Pets. MedVet is an Equal Opportunity Employer
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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
