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This position is the path towards all Sr Leadership positions within the MedTrust Structure. The following current Leaders started less than 5 years ago in the Field Operations Supervisor position:
Tammy Riley- Sr. Director of SC/NC Operations
Courtney Lust- Director of FL/GA Operations
Kurt Van Valey- Sr. Manager of Operations
Russ Garner- Sr. Manager of Operations
Claire Helmick- Interim Operations Manager Charleston/Walterboro
Jeff Hensley- Emergency Manager
Job Title:
Field Operations Supervisor
Reports To (Title):
Operations Manager
Job Code:
Job Grade:
Department:
Operations- Regional Office
Location:
Ridgeland, SC
FLSA Code:
Exempt
Supervisory Responsibilities:
Yes, Shift Leads, Paramedics and EMT Team Members
The Field Operations Supervisor is a critical role in the MedTrust Leadership structure. The primary role of the position is to lead and support MedTrust Field providers. This is NOT a position for someone that "just wants to get off the truck", as Patient Care is and always will be, the primary Mission. You honor that Mission primarily by supporting the EMTs and Paramedics in the field, communicating with Dispatch as needed, removing process barriers for field staff, and flexing into the field as appropriate for lift assist or similar support.
Position is primarily M-F with shared/delegate on-call phone responsibilities (shared with Operations Manager and Shift Leads).
Position is Salary-exempt with pay from $55,000-$70,000/YR DOE and Cert Level. Additional hourly pay applies for truck shifts worked in evenings or weekends.
Job Summary: The position of Field Operations Supervisor will fill a critical role in support of all EMS Team Members at their respective Regional Office location. The incumbent will facilitate, in frequent daily contact with the EMS teams, improved communications, coordinating and scheduling staff shift schedules, maintaining appropriate records related to compliance and training. The incumbent will also be responsible for supporting, under the direction of the Operations Manager, the smooth effective and efficient operations of the regional office in support of the EMS field teams.
Essential Duties/Responsibilities: Responsible for frequent communications with all EMS teams regarding field operations topics, messaging of policies, procedures and Team Member understanding of operational and administrative requirements. Effectively handling, in consultation with HR, discipline matters and explaining HR policies with Team Members. The Field Operations Supervisor will also be responsible for the following:
1) Ensures company policies and procedures followed by road personnel.
2) Ensure crews check off truck, stock it and get on road on time
3) Ensure all truck equipment computer, keys etc. are ready for each shift
4) Uniform inspections
5) Provide Lift Assist and demand truck deployment as needed
6) Daily trip reconciliation
7) Be prepared to respond on calls as needed
8) Provide periodic reports to:
Experience: Approximately 3-5 years of current or very recent EMS experience as an EMT, Paramedic or in a related EMS supervisory role.
Degrees, Licensure, and/or Certification: A High School degree or GED plus a current and valid national or state certification as an EMT or Paramedic in the applicable regional office State. Additionally, a valid and current driver license in the regional office state. Valid CPR card.
Essential Physical Job Functions: Able to push or lift 120 pounds frequently on a daily basis and to work as required in warm, cold and/or rainy weather at different times of day. Able to stand for prolonged periods of time (1-3 hours).
Full Time
$57k-75k (estimate)
09/19/2023
07/08/2024