This position serves as an entry level Administrative Operations Manager for the department. Specific duties and responsibilities will vary based on departmental needs . Responsible for personnel, payroll, computerized systems, telecommunications, facilities, and Department special projects. Serves as the administrative contact for all information requests. Supervises and trains all Department support staff and coordinates patient scheduling and treatment activities. Acts as a liaison between the Department Chief, departmental director, clinical operations administrator and physicians, patients, and staff with matters related to patient care and clinical operations; strategic planning of revenue generation with Department Chief, financial manager and clinical operations manager. Interacts between patients and the Department handling complex problems and customer satisfaction concerns; provides assistance with planning identification and team problem solving. These functions are performed in accordance with Georgetown University Hospital's philosophy, policies, procedures and standards.